What is LogicMonitor Platform?
Get monitoring up and running quickly with LogicMonitor’s automated SaaS-based platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
96 Plan to Renew
3
Since last award
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love LogicMonitor Platform?
Pros
- Efficient Service
- Respectful
- Caring
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Traffic Monitoring
Operational Dashboard
Network Quality of Service
Network Performance Management
Network Reporting
Network Configuration Management
Network Environment Monitoring
Network Analytics
Network Compliance Management
Network Mapping
Vendor Capability Ratings
Vendor Support
Ease of IT Administration
Quality of Features
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Ease of Customization
Ease of Implementation
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
LogicMonitor Platform Reviews
Caolan M.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2022
Like the design of the platform
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
Through this single tool, we can monitor our complete environment, including servers, networks, and telephony. In addition, we can monitor apps in our environment. The ability to maintain high availability has been extremely beneficial to us. The majority of the required MIBs/OIDs are already part of the native monitoring, allowing us to quickly establish our monitoring space.
What is your favorite aspect of this product?
We primarily used LogicMonitor to monitor our infrastructure's servers, networks, and clusters. The features and designs of LogicMonitor help us with the difficulties we face with our on-premises monitor and alarm system. Furthermore, LogicMonitor provided us with visibility into all of the infrastructure components as well as the elements of alerts.
What do you dislike most about this product?
In terms of net flow, it's severely inadequate, and it's far too little for a mid-sized company. The number of flows per box is insufficient, and the data may be incorrect. The NetFlow report is untrustworthy. Certainly, support isn't ideal. Many issues were not resolved until they were escalated to senior management.
What recommendations would you give to someone considering this product?
If you require a solution that can monitor your infrastructure from anywhere, provides 24/7 online assistance, is highly compatible with most of your hardware, is cost-effective, and is simple to set up and manage, then LogicMonitor is the one who can fulfill your requirements.
Pros
- Continually Improving Product
- Enables Productivity
- Effective Service
- Saves Time
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
Especially for MSPs, the heavyweight champ
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Silvana G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
The efficient network monitoring platform
Likeliness to Recommend
What differentiates LogicMonitor Platform from other similar products?
I appreciate the Logical Monitor interface since it has all of the essential knowledge for monitoring the system and the entire infrastructure. A user-friendly interface with so much required information. From log files to the summaries to the various charts one can construct by gazing at the deeper data, the approach this framework works is the greatest of all the tools I've tested.
What is your favorite aspect of this product?
LogicMonitor is easy to set up in your company and extremely flexible, allowing you to immediately obtain transparency into your ecosystem. Utilizing the best frameworks, we created bespoke displays for different degrees of administration and groups. Their professional help is excellent and prompt.
What do you dislike most about this product?
The cost seems a tad excessive. It can also provide better accessibility to many applications. It might be difficult to enable functionality at times. I didn't enjoy the feature of collecting additional meaningful performance statistics from every one of your networking gear. It keeps track of a variety of indicators for various services, but it might be tough to figure out what each one means.
What recommendations would you give to someone considering this product?
It's a fantastic piece of monitoring technology that's simple to operate. It is not a high-use or agent-based commodity that can be isolated from the outside world. It's excellent for simple surveillance. It can retrieve Active Directory and switch configurations since it uses APIs.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Effective Service