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LogPoint

LogPoint SOAR

Composite Score

6.8 /10

CX Score

7.0 /10

14 Reviews Write a Review

What is LogPoint SOAR?

LogPoint SOAR is an innovative security orchestration, automation, and response (SOAR) solution that brings cybersecurity efficiency and effectiveness to businesses of all sizes.

Company Details

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LogPoint SOAR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LogPoint SOAR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

77 Likeliness to Recommend

93 Plan to Renew

72 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+72 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LogPoint SOAR?

13% Negative

15% Neutral

72% Positive

Pros

Reliable
Security Protects
Client Friendly Policies
Transparent

Feature Ratings

Average 71

Feedback Loop

Team Collaboration

Data Model

Case Management

Integration Capabilities

Orchestrate & Automate

Capable of Use Case Development

Management and Sharing of Intelligence

Automated Phishing Handling

Collective Analytics Layer

Dashboards

Vendor Capability Ratings

Average 70

Ease of Data Integration

Ease of Implementation

Business Value Created

Breadth of Features

Ease of IT Administration

Vendor Support

Ease of Customization

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

LogPoint SOAR Reviews

Miguel Alfonso S.

Role: Finance
Industry: Electronics
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Easy to use iits a high level of quality

Likeliness to Recommend

10 /10

What differentiates LogPoint SOAR from other similar products?

Service quality

What is your favorite aspect of this product?

Quality of services

What do you dislike most about this product?

No problem

What recommendations would you give to someone considering this product?

Stay levels of quality

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Kevin G.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

It is very complete but has stopped working

Likeliness to Recommend

8 /10

What differentiates LogPoint SOAR from other similar products?

The only difference is that the support staff is available to guide you on how SOAR works, they are very kind and patient, our boss has been helped on many occasions when the playbooks simply stop working.

What is your favorite aspect of this product?

It is very versatile and compatible with many products.

What do you dislike most about this product?

We have been without the service for 3 hours since it is easily corrupted, to have access to the CLI as root you must always contact support since they do not provide you with the credentials

What recommendations would you give to someone considering this product?

Before buying the license, consult about training and others since since December we have been waiting for an answer to start training and they do not provide us with information, the documentation is very little and you should always resort to support although they are very supportive

Pros

Reliable
Efficient Service
Inspires Innovation
Caring

Maciela H.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Easy to use but requires a powerful server

Likeliness to Recommend

6 /10

What differentiates LogPoint SOAR from other similar products?

The possibility of having a SIEM and SOAR within a single product, you only pay 1 license to have both but only one device can connect to SOAR

What is your favorite aspect of this product?

That it be triggered automatically by SIEM alerts and allow connection with different APIs such as Firewalls

What do you dislike most about this product?

That it needs a high amount of processing, that is, the virtual machine or server where it is hosted must have more than 10 CPUs so that it can function normally and more than 40 GB of ram.

What recommendations would you give to someone considering this product?

If you only need it for local use, that is, a device, the system does not require much, but if you want to provide a SOC service, you must prepare a very powerful server so that you do not have performance problems.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Less Efficient Service
Charges for Enhancements

Latest Research

LogPoint SOAR

What is LogPoint SOAR?

Company Details

Need Assistance?

LogPoint SOAR Ratings

77 Likeliness to Recommend

93 Plan to Renew

72 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+72 Net Emotional Footprint

How much do users love LogPoint SOAR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Feedback Loop Leverage the feedback loop to enable faster, more accurate actions as you anticipate and thwart a threat actor’s next move.

Team Collaboration Team-based notifications and tasking, commenting and markdown support and escalation management.

Data Model Flexible data model that supports bespoke indicators. Associations can be formed between different objects, e.g. between threat actors and their capabililities.

Case Management Reduction in false positives by integrating threat intelligence directly in case reports by linking cases and to historical or other ongoing cases.

Integration Capabilities Flexible playbooks to support integration workflows and REST API to allow flexibility in integration development.

Orchestrate & Automate Ability to prioritize mission-critical playbooks. Performance easily monitored from central location with no execution limits and additional servers as needed.

Capable of Use Case Development Enable the organization to create use cases that may be proprietary to the organizations circumstances or environment.

Management and Sharing of Intelligence The ability to heavily leverage a REST API and represent data in a way that can be shared among multiple teams and tools. STIX/TAXII support.

Automated Phishing Handling Eliminate the burden of manually analyzing and remediating the growing volume of phishing emails.

Collective Analytics Layer Ground truth telemetry from other analysts around the globe is provided anonymously and automatically.

Dashboards Create multiple, custom dashboards tailored to different teams.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

LogPoint SOAR Reviews

Miguel Alfonso S.

Easy to use iits a high level of quality

Likeliness to Recommend

Pros

Kevin G.

It is very complete but has stopped working

Likeliness to Recommend

Pros

Maciela H.

Easy to use but requires a powerful server

Likeliness to Recommend

Pros

Cons

Title

Feature Ratings

Feedback Loop

Team Collaboration

Data Model

Case Management

Integration Capabilities

Orchestrate & Automate

Capable of Use Case Development

Management and Sharing of Intelligence

Automated Phishing Handling

Collective Analytics Layer

Dashboards

Vendor Capability Ratings

Ease of Data Integration

Ease of Implementation

Business Value Created

Breadth of Features

Ease of IT Administration

Vendor Support

Ease of Customization

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training