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LumApps

LumApps

Composite Score
8.7 /10
CX Score
9.0 /10
Category
LumApps
8.7 /10

What is LumApps?

LumApps Social Collaborative Intranet helps companies in all industries improve communications and much more. Lets get in touch! LumApps is the next step in the evolution of the employee intranet. Fully integrated with Microsoft Office 365, as well as G-Suite and other tools, the powerful LumApps Platform lets employees connect and collaborate to create a more efficient and engaged workforce.

Company Details


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Awards & Recognition

LumApps won the following awards in the Digital Workplace category

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LumApps Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LumApps.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

Down 2
Since last award

88 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
99%
Negotiation and Contract:
96%
Conflict Resolution:
94%
Strategy & Innovation:
96%
Service Experience:
100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LumApps?

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2% Negative
2% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Effective Service

Feature Ratings

Average 86

Employee Directory

89

Chatbot

89

Workflow & Approvals

89

Workplace for Portal

89

File Sharing Collaboration

88

Calendars

88

Mobile App

88

Broadcast to TVs

87

Discussion Forums

87

Listings

87

Instant Messaging

87

Vendor Capability Ratings

Average 85

Quality of Features

88

Usability and Intuitiveness

87

Business Value Created

87

Product Strategy and Rate of Improvement

85

Vendor Support

85

Availability and Quality of Training

85

Ease of Implementation

85

Breadth of Features

84

Ease of Data Integration

84

Ease of IT Administration

83

Ease of Customization

83

LumApps Reviews

Francisco G.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

LumApps Dashboards: Personalization Made Better

Likeliness to Recommend

8 /10

What differentiates LumApps from other similar products?

With personalized dashboards, LumApps shines when it comes to creating sets of experiences for users. Picture starting your day with a dashboard that screens for you pertinent news, events, and resources. LumApps enables software engineers so they can build this so every user's interaction is relevant and engaging. The dashboards are intuitive and adaptive for the personalized, reducing the effort of searching through irrelevant content to find relevant information.

What is your favorite aspect of this product?

This lets it become a one-stop shop for all a user might need, being able to integrate different tools and applications. It's very versatile in this way, meaning that all the resources that you require are available all from one place where you can access them.

What do you dislike most about this product?

A potential downside is that while on one hand we have all those customization options, on the other hand it can be overwhelming for those who aren't as experienced with technology.

What recommendations would you give to someone considering this product?

Using LumApps, I no longer have to hunt between different platforms to find what I require; it's all at hand, catered for me. What changes this is the level of personalization, which has helped me interact more with digital content and also seen value in any organization aiming to improve user engagement on their platform.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alejandra R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

An invaluable resource for managing business relat

Likeliness to Recommend

9 /10

What differentiates LumApps from other similar products?

That is, the true strength of LumApps relative to other similar products is the organizational focus on customization and user experience. This is something I really like about it because I can add widgets and shortcuts to the tools I frequently use on the home page. This can help me to do my work much better in terms of productivity and time management during work.

What is your favorite aspect of this product?

Ultimately, what I really find great about LumApps is the unification of all the company’s messages and data into a single platform. It saves time when you do not have to change from one email, another platform, all the necessary information are in LumApps.

What do you dislike most about this product?

However, there is one that I have a least liking for a little bit and it is in the fact that at sometimes, the speed of loading the image of the platform may take a little time with many people connected probably due to huge traffic. It may cause a change in my productivity a little but I do not consider it a deal breaker.

What recommendations would you give to someone considering this product?

Altogether, lighting up the general picture, I can confidently suggest LumApps software to any company that endeavours to find the solution to the weak points of its internal communication and collaboration among the teams. Due to its simplicity, flexibility and ability to bring together information from around the business, Microsoft OneNote is an indispensable tool in the modern business world.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Piusi N.

  • Role: Operations
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Coordinated and Determined Business Approach

Likeliness to Recommend

9 /10

What differentiates LumApps from other similar products?

The product has a great integration feature that integrates with other systems hence increasing productivity.

What is your favorite aspect of this product?

One of the best features of this product is file sharing collaboration, task management, and employee directory.

What do you dislike most about this product?

I like everything about this product.

What recommendations would you give to someone considering this product?

I would recommend this product to HR departments as it helps them to share important Human resource information.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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