What is Mailchimp?
MailChimp is a marketing and commerce platform with all the tools you need, all in one place. Even if you don’t know the first thing about marketing — MailChimp provide world-class technology and support to help your business launch, build, and grow to meet your one-of-a-kind vision.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
92 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mailchimp?
Pros
- Reliable
- Respectful
- Acts with Integrity
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Campaign Management
Basic Reporting and Analytics
Email Templates
Contact Database
Mobile Optimized
Segmentation
A/B Testing
Auto-Responders
SPAM Compliance
Surveys and Polling
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of Customization
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Mailchimp Reviews
Gabriela G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Effective mass emails
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
The contact distribution options, as it allows us to have a specific order and generate groups with specific labels to better segment our email campaigns.
What is your favorite aspect of this product?
What I like most about Mailchimp is the excellent data handling capabilities. I can easily move user information from one database to another based on the information we need to send.
What do you dislike most about this product?
Perhaps what I like least about this software is the high amount of its price in its contact plans.
What recommendations would you give to someone considering this product?
It is very easy to use, you can segment your target audience and obtain analytics that will allow you to achieve your goals. Today digital marketing could not be fully understood or applied without a tool like this. Try the free plan first.
Pros
- Enables Productivity
- Unique Features
- Respectful
- Fair
Louis J.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Nov 2022
Handy to use and less costly
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
The massive power of Mailchimp is that it is handy to use and less costly for everyone. With this bendy and sturdy campaign builder, I found it very simple to sketch such spectacular and attractive campaigns without extra effort and quickly get linked with our audience, and enhance sales and leads at a remarkable rate in a shorter length of time.
What is your favorite aspect of this product?
Especially I admire its documentation, it is something that needs awards. Its documentation is ample of healthful and useful information not only thoroughly describes how to make its full benefit but additionally furnishes us with a sturdy email marketing approach and recommendations for profitable campaigns. With its flexible e-mail advertising templates and spontaneous email builder, it's now really convenient to send emails that without a doubt click.
What do you dislike most about this product?
For me when I construct newsletters, it is a little challenging to modify. If the email is being despatched out to an outlook user it does now exhibit like in the Mailchimp preview. I have reached out to the MailChimp customer provider and used to be once knowledgeable that this is a recognized issue and they advocate I hire a third-party code creator to modify the HTML code lines for our desires.
What recommendations would you give to someone considering this product?
For all advertising and marketing companies and challenges we face in marketing, MailChimp is the only player, I do not trust any other marketing tool that can operate and deal like this. It has its working fashion and standards making it ultimately practical for the companies and income teams to work in their ways, how they love. I wholeheartedly recommend MailChimp.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Juliana M.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Nov 2022
Rates for nonprofit organizations
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
To apply for the discount, sign up for a free account and contact our billing department with your username and a link to your organization's website. We accept all major credit cards, PayPal and direct debit. We also support multi-currency transactions.
What is your favorite aspect of this product?
More advanced tools, unlimited contacts and priority support. Ideal for teams. Scheduling and testing features allow you to send the right content at the right time. Create campaign emails and find out more about your customers. All marketing plans include free website and e-commerce features, so you can create the online presence you're looking for. But if you want more advanced tools for selling and programming, try combining your Marketing plan with a paid Websites & Commerce plan.
What do you dislike most about this product?
Email design feels a bit outdated. Previews of emails in light and dark mode would be helpful. Login authentication becomes cumbersome when managing emails for clients.
What recommendations would you give to someone considering this product?
Drive customer loyalty by predicting who to target. Most email marketing platforms tell you how well your campaigns are performing. As a client, we analyze data from the billions of emails we send to give you personalized recommendations and improve your content, segmentation and automations. It's the best choice for those who only send occasional emails.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy