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MailerLite

MailerLite

Composite Score
8.8 /10
CX Score
9.0 /10
Category
MailerLite
8.8 /10

What is MailerLite?

MailerLite is an easy to use email marketing solution that helps to create advanced email marketing campaigns with features like automation, landing pages and surveys. It provides you with digital marketing tools to grow your audience faster and drive revenue smarter.

Company Details


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Awards & Recognition

MailerLite won the following awards in the Email Marketing category

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MailerLite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MailerLite.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

Up 1
Since last award

93 Plan to Renew

Up 1
Since last award

88 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
96%
Negotiation and Contract:
95%
Conflict Resolution:
96%
Strategy & Innovation:
96%
Service Experience:
95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MailerLite?

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3% Negative
3% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 86

Auto-Responders

89

Email Delivery

89

Segmentation

88

A/B Testing

87

Dynamic Content

87

Email Templates

86

Contact Database

86

Campaign Management

85

Content Authoring

85

Mobile Optimized

84

Text Messaging

84

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Ease of IT Administration

87

Ease of Data Integration

87

Ease of Customization

86

Usability and Intuitiveness

86

Quality of Features

86

Business Value Created

85

Breadth of Features

85

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Vendor Support

83

MailerLite Reviews

Hannah R.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Complete and fairly direct to use

Likeliness to Recommend

10 /10

What differentiates MailerLite from other similar products?

Good templates, good automations and good support that is quick to help

What is your favorite aspect of this product?

Easy to set up my emails and a much more intuitive process for customer journeys

What do you dislike most about this product?

I feel there are limitations with the Shopify integration.

What recommendations would you give to someone considering this product?

It’s price is incredibly competitive with a modern intuitive interface

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Stevvi M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

Unlocking the Potential of MailerLite

Likeliness to Recommend

9 /10

What differentiates MailerLite from other similar products?

It has strong automation tools that help us have sophisticated classifications based on the activities of our subscribers and nurture leads with time. It also involves in-built landing page builders and sign-up forms for customization, with the support of which we can grow our email list without involving external sources.

What is your favorite aspect of this product?

I find its analytical and reporting tools as one of the strong points among other conventional software. It offers its users detailed reviews about the performance of the campaigns like click rates, open rates, and engagement metrics. In this way, we can refine the workflow of our organization without involving any premium analytical platforms. Moreover, it is giving reliable services and providing responsive customer support.

What do you dislike most about this product?

There should be more flexibility and adaptability in the designing templates of MilerLite. We feel restricted when we intend to create more advanced email templates with extensive coding. These inconsequential setbacks, though not a big matter, need improvement.

What recommendations would you give to someone considering this product?

One of its chief strengths lies in its automation. For welcoming emails, customer follow-ups, and nurturing the leads, one should start with constructing email sequences. Automating these steps will increase the traffic and give you more personalized experiences.

Pros

  • Continually Improving Product
  • Reliable
  • Effective Service
  • Inspires Innovation

Ruth T.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jan 2025

Very effective platform

Likeliness to Recommend

10 /10

What differentiates MailerLite from other similar products?

It's very effective than other platforms

What is your favorite aspect of this product?

Terms and service section

What do you dislike most about this product?

Nothing precisely

What recommendations would you give to someone considering this product?

Very effective

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular MailerLite Comparisons

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