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Mailjet

Composite Score
8.1 /10
CX Score
8.4 /10
Category
Mailjet
8.1 /10

What is Mailjet?

MailJet's intuitive and collaborative tools let you focus on creating attractive, successful campaigns that engage your email list, while we take care of getting your emails to their inbox with our proven suite of deliverability tools. Mailjet gives you all the tools you need to own your email marketing strategy so you can wow new subscribers and retain your existing email subscribers. Plus, Mailjet has a native WordPress plugin to get you up and running quickly.

Company Details


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Mailjet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mailjet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mailjet?

0% Negative
6% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Client Friendly Policies

Feature Ratings

Average 87

Sales Intelligence & Conversion Rates

100

Text Messaging

100

Segmentation

96

Auto-Responders

91

Campaign Management

90

Email Delivery

88

Surveys and Polling

87

SPAM Compliance

86

Basic Reporting and Analytics

85

Email Templates

84

Content Authoring

84

Vendor Capability Ratings

Average 85

Ease of Implementation

91

Quality of Features

88

Business Value Created

87

Product Strategy and Rate of Improvement

86

Breadth of Features

85

Ease of Customization

85

Usability and Intuitiveness

84

Availability and Quality of Training

83

Vendor Support

82

Ease of IT Administration

81

Ease of Data Integration

81

Mailjet Reviews

Yuris G.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Effective Email Markeitng Solution

Likeliness to Recommend

10 /10

What differentiates Mailjet from other similar products?

With this email, it is easy to build, send and monitor email campaigns. It is very effective

What is your favorite aspect of this product?

I like that using Mailjet is easy The software is affordable and makes email marketing easy

What do you dislike most about this product?

No issues with Mailjet. It makes everything easy.

What recommendations would you give to someone considering this product?

I recommend Mailjet for email marketing as it has powerful features and has been very effective.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Efficient Service

mayur k.

  • Role: Operations
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Good and reliable product

Likeliness to Recommend

9 /10

What differentiates Mailjet from other similar products?

Accessibility

What is your favorite aspect of this product?

Simple and reliable

What do you dislike most about this product?

Not applicable

What recommendations would you give to someone considering this product?

It's a good product

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Acts with Integrity

Lisa C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Mailjet- An Ultimate Marketing Solution

Likeliness to Recommend

9 /10

What differentiates Mailjet from other similar products?

Mailjet is a tool that is available at relatively low cost. Its affordability with such features is attractive for the users’. The dashboard is pretty intuitive and simple to manage. The templates that it offers are very nice. Already available data is useful along with efficient customer support.

What is your favorite aspect of this product?

Mailjet has an interface that is very easy to use. It is simple to comprehend by the user. It further offers free trial to the user that encourages the user to try this software and get familiar with the features. It consists of 5 languages in its interface that is convenient for users to understand. It offers a variety of template options as well.

What do you dislike most about this product?

This software offers the pricing plan that is little pricy in case a person misses any emails. This causes to add amount into the bill. The option of editor might lag at times which agitates the user while working. The transactional SMS features is difficult to understand. Documentation is not much impressive as well.

What recommendations would you give to someone considering this product?

Mailjet needs to work on its documentation feature. Need to improve the options and quality as well. The efficiency of editor needs to get better. More options should be added to the feature of segmentation that would enhance the users’ experience.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy
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