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Mailjet

Composite Score
8.1 /10
CX Score
8.4 /10
Category
Mailjet
8.1 /10

What is Mailjet?

MailJet's intuitive and collaborative tools let you focus on creating attractive, successful campaigns that engage your email list, while we take care of getting your emails to their inbox with our proven suite of deliverability tools. Mailjet gives you all the tools you need to own your email marketing strategy so you can wow new subscribers and retain your existing email subscribers. Plus, Mailjet has a native WordPress plugin to get you up and running quickly.

Company Details


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Mailjet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mailjet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mailjet?

0% Negative
6% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Client Friendly Policies

Feature Ratings

Average 87

Sales Intelligence & Conversion Rates

100

Text Messaging

100

Segmentation

96

Auto-Responders

91

Campaign Management

90

Email Delivery

88

Surveys and Polling

87

SPAM Compliance

86

Basic Reporting and Analytics

85

Email Templates

84

Content Authoring

84

Vendor Capability Ratings

Average 85

Ease of Implementation

91

Quality of Features

88

Business Value Created

87

Product Strategy and Rate of Improvement

86

Breadth of Features

85

Ease of Customization

85

Usability and Intuitiveness

84

Availability and Quality of Training

83

Vendor Support

82

Ease of IT Administration

81

Ease of Data Integration

81

Mailjet Reviews

Sorina Meria S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Great mailing platform!

Likeliness to Recommend

8 /10

What differentiates Mailjet from other similar products?

Mailjet is digital platform which is designed for everyone. Using this digital platform, we can have emphasized accessibility which helps us to improve our performance. Mailjet also provide us extra security which protect our mails and enables us to securely manage our projects. It is also very simple and easy to use to get started.

What is your favorite aspect of this product?

Mailjet support integrations which include 82 integrations including ecommerce platforms, CRMs and also Facebook. It is also suitable for small businesses due to its affordable prices. They also offer free plan that offers 200 emails per day, for a lifetime. Their email tracking feature is also, quite helpsful.

What do you dislike most about this product?

We can send many types of emails with Mailjet but their marketing services do not include a landing page builder, CRM, or sales funnel software which should be included in the features, so they need to improve this feature.

What recommendations would you give to someone considering this product?

Mailjet allow us to start our work with minimum setup and small investment so everyone has chance to start their own projects. It helps us to focus on our projects, helps to make our products stand.

Pros

  • Caring
  • Acts with Integrity
  • Helps Innovate
  • Reliable

Julie A.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Mailjet, Easy and Reliable!

Likeliness to Recommend

9 /10

What differentiates Mailjet from other similar products?

With the Mailjet it is very easy and simple to find and activate new campaigns and is most value driven software for the medium business. It is really easy to use and we can quickly prepare emails with the pre made templates.

What is your favorite aspect of this product?

Mailjet is email builder and efficient editor that helps to create beautiful newsletter helping us to engage our clients. Using their library of pre-made email we can easily design email newsletter. We can create multiple subscription forms on website which help us to create emails into different segments enabling us to divide email list. Segment of email make contact list effective helping us to customize our messages.

What do you dislike most about this product?

Segmentation features of Mailjet are limited and number of criteria we can choose includes only few behaviors and options. Email support can be accessed only with the paid plan which is quite expensive. They need to improve their automation and the conditions we can apply to workflow are only limited to special occasions.

What recommendations would you give to someone considering this product?

I would recommend Mailjet because it is simple and very easy to use. It has all the functionalities needed for sending transactional emails.

Pros

  • Reliable
  • Efficient Service
  • Inspires Innovation
  • Respectful

Charvic D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Trustworthy and Reliable Email Marketing Platform.

Likeliness to Recommend

10 /10

What differentiates Mailjet from other similar products?

Mailjet is super fast applicaition and reliable .We are able to seamlessly integrate comfortably with our saleforce applicaition. Personalizing of emails using our clients name has been simple and the application enables us to schedule future emails very effectively.

What is your favorite aspect of this product?

Mailjet being able to to seamlessly intergrate with our saleforce applicaition was great milestone.We are aslo to personalize emails and schedule future emails and they sent without fail.

What do you dislike most about this product?

Nothing at all.Its very able applicaition.

What recommendations would you give to someone considering this product?

It's superb email marketing applicaition,very fast and flexible. No delays experienced when sending emails and it's very secure.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
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