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Sinch

Mailjet

Composite Score

8.1 /10

CX Score

8.4 /10

25 Reviews Write a Review

What is Mailjet?

MailJet's intuitive and collaborative tools let you focus on creating attractive, successful campaigns that engage your email list, while we take care of getting your emails to their inbox with our proven suite of deliverability tools. Mailjet gives you all the tools you need to own your email marketing strategy so you can wow new subscribers and retain your existing email subscribers. Plus, Mailjet has a native WordPress plugin to get you up and running quickly.

Company Details

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Mailjet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mailjet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mailjet?

0% Negative

6% Neutral

94% Positive

Pros

Reliable
Enables Productivity
Trustworthy
Client Friendly Policies

Feature Ratings

Average 87

Sales Intelligence & Conversion Rates

100

Text Messaging

100

Segmentation

Auto-Responders

Campaign Management

Email Delivery

Surveys and Polling

SPAM Compliance

Basic Reporting and Analytics

Email Templates

Content Authoring

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Ease of IT Administration

Ease of Data Integration

Mailjet Reviews

Anthony H.

Role: Industry Specific Role
Industry: Electronics
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

An email marketing platform like none other

Likeliness to Recommend

9 /10

What differentiates Mailjet from other similar products?

Our company is multidimensional and our marketing team has to take care of all the needs accordingly. We were looking for a solution for our issue till we found mailjet. It is surely your solution for all types of email marketing that you might ever need. For email marketing solely, you can create, design and even choose your emails from various templates available on the platform already.

What is your favorite aspect of this product?

The APIs are another grateful usage here because it allows you to send maximum 15 emails per hour by using a single API which is fair enough and good enough as well if we compare it to many other platforms that promises for more and then lag when the D-day comes. A great choice for email marketers.

What do you dislike most about this product?

A mobile app is missing and that really creates an issue for us. Working from home or outside office and mobile comes really handy and it is still not available. They need to understand the needs of their customers as well and I think if they could introduce an app, I will be very beneficial for them in leveling up their game.

What recommendations would you give to someone considering this product?

As a person who is working in tech and marketing filed for long I totally understand that there is always room for improvement in one or another factor when it comes to software however, if you are looking for a reliable and competitive email marketing platform in reasonable prices, this one is your deal. Check it out with the help of free version and I bet you will surely give it a chance.

Pros

Helps Innovate
Reliable
Inspires Innovation
Respectful

Delilah L.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Mailjet – Steals all your worries

Likeliness to Recommend

8 /10

What differentiates Mailjet from other similar products?

The best part is the free package that can be used for exploring the platform and learning how to use it and if it is capable of meeting our requirements. It works even if we have limited data sets. Moreover, basic stats are provided so that we can have an idea about how our emails are influencing the audience.

What is your favorite aspect of this product?

The platform is super easy to use and comprehend. It is convenient to start with. A handsome extent of integration with WordPress. It is worth using for small-scale businesses or start-ups. Sending transactional emails has become an easy job with Mailjet.

What do you dislike most about this product?

Sending limit per day is an inconvenience. It can be a bit annoying as time management is a very common problem, so such barriers need to be removed. Pricing is reaching the sky. It would be fine with competitive prices, but their prices are high as compared to others.

What recommendations would you give to someone considering this product?

Specifically, for those who are unfamiliar with email marketing platforms, this software offers a free version that can be used to send some 200 emails in a day. This is a considerable initiative for newbies. An obvious recommendation.

Pros

Unique Features
Effective Service
Caring
Respectful

Gary A.

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

Easy to use. You Can Create Great Templates

Likeliness to Recommend

10 /10

What differentiates Mailjet from other similar products?

Similar to it`s competitors, but can make great templates, and creates and organizes campaigns really well.

What is your favorite aspect of this product?

Definitely the Template manager

What do you dislike most about this product?

More expensive than some competitors.

What recommendations would you give to someone considering this product?

It works well, and has a nice clean interface. Good product.

Pros

Reliable
Performance Enhancing
Enables Productivity
Generous Negotitation

Latest Research

Mailjet

What is Mailjet?

Company Details

Need Assistance?

Mailjet Ratings

91 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Mailjet?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Sales Intelligence & Conversion Rates The ability to track conversion rates and ROI from email campaigns.

Text Messaging The capability to send messages by SMS in addition to email.

Segmentation The ability to segregate mailing list based on criteria. Example, demographics, location, target market, existing or new customers.

Auto-Responders The ability to send an automated email to new contacts, interact when subscribers engage with previous emails, and auto-respond when they join a new list.

Campaign Management Email campaign management is a sequence of marketing efforts that contacts multiple recipients and are designed to reach out to subscribers at the best time.

Email Delivery The ability to send email to large number of recipients at-scale.

Surveys and Polling Ability to survey customers and gather feedback.

SPAM Compliance The ability to actively manage compliance with spam-related legislation, for example, providing opt-out capabilities.

Basic Reporting and Analytics The ability to measure metrics related to CRM/emails/campaigns.

Email Templates The ability to create and curate email templates based off of approved brand standards.

Content Authoring The ability to create emails including body copy, ability to include graphics and test the content view.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Mailjet Reviews

Anthony H.

An email marketing platform like none other

Likeliness to Recommend

Pros

Delilah L.

Mailjet – Steals all your worries

Likeliness to Recommend

Pros

Gary A.

Easy to use. You Can Create Great Templates

Likeliness to Recommend

Pros

Title

Feature Ratings

Sales Intelligence & Conversion Rates

Text Messaging

Segmentation

Auto-Responders

Campaign Management

Email Delivery

Surveys and Polling

SPAM Compliance

Basic Reporting and Analytics

Email Templates

Content Authoring

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Ease of IT Administration

Ease of Data Integration