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Sinch

Mailjet

Composite Score

8.1 /10

CX Score

8.4 /10

25 Reviews Write a Review

What is Mailjet?

MailJet's intuitive and collaborative tools let you focus on creating attractive, successful campaigns that engage your email list, while we take care of getting your emails to their inbox with our proven suite of deliverability tools. Mailjet gives you all the tools you need to own your email marketing strategy so you can wow new subscribers and retain your existing email subscribers. Plus, Mailjet has a native WordPress plugin to get you up and running quickly.

Company Details

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Mailjet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mailjet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mailjet?

0% Negative

6% Neutral

94% Positive

Pros

Reliable
Enables Productivity
Trustworthy
Client Friendly Policies

Feature Ratings

Average 87

Sales Intelligence & Conversion Rates

100

Text Messaging

100

Segmentation

Auto-Responders

Campaign Management

Email Delivery

Surveys and Polling

SPAM Compliance

Basic Reporting and Analytics

Email Templates

Content Authoring

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Ease of IT Administration

Ease of Data Integration

Mailjet Reviews

Pooja M.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2021

Delivers what it promises

Likeliness to Recommend

9 /10

What differentiates Mailjet from other similar products?

Mailjet is very inexpensive. we used it for our automating our campaigns. The paid plan we are on is about $25. We send our campaigns to about 3000 subscribers. Segmentation is very convenient, you can use it to segment and trigger emails accordingly. The templates can be designed easily.

What is your favorite aspect of this product?

The automated campaigns can be set up easily. It does need some learning in the initial days to understand how it works and how exactly the account should be set up to make sure to spam score is low. However, once you get a hang of it, it is easy to use.

What do you dislike most about this product?

You cannot use an automated campaign template in a marketing campaign. I had to export in HTML and add in the marketing campaigns section as an HTML. Plus editing also had to be done in HTML.

What recommendations would you give to someone considering this product?

You can use mail jet to send automated emails, segmentation and manage your campaign lists. There is a free plan as well to use.

Pros

Continually Improving Product
Trustworthy
Efficient Service
Client Friendly Policies

Jenifer C.

Role: Consultant
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2020

Helpful tool with resonable pricing.

Likeliness to Recommend

9 /10

What differentiates Mailjet from other similar products?

Easy sign up and great A/B Testing its great.

What is your favorite aspect of this product?

Market targeting system and reporting ability which is quite helpful.

What do you dislike most about this product?

The tool has no performance errors.

What recommendations would you give to someone considering this product?

Excellent email Automation tool, and great choice for segmenting and Maijet has a nice and functional real-time notification production.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Consultant
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Oct 2020

Great channel for sending advertising campaign

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

Mailjet

What is Mailjet?

Company Details

Need Assistance?

Mailjet Ratings

91 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Mailjet?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Sales Intelligence & Conversion Rates The ability to track conversion rates and ROI from email campaigns.

Text Messaging The capability to send messages by SMS in addition to email.

Segmentation The ability to segregate mailing list based on criteria. Example, demographics, location, target market, existing or new customers.

Auto-Responders The ability to send an automated email to new contacts, interact when subscribers engage with previous emails, and auto-respond when they join a new list.

Campaign Management Email campaign management is a sequence of marketing efforts that contacts multiple recipients and are designed to reach out to subscribers at the best time.

Email Delivery The ability to send email to large number of recipients at-scale.

Surveys and Polling Ability to survey customers and gather feedback.

SPAM Compliance The ability to actively manage compliance with spam-related legislation, for example, providing opt-out capabilities.

Basic Reporting and Analytics The ability to measure metrics related to CRM/emails/campaigns.

Email Templates The ability to create and curate email templates based off of approved brand standards.

Content Authoring The ability to create emails including body copy, ability to include graphics and test the content view.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Mailjet Reviews

Pooja M.

Delivers what it promises

Likeliness to Recommend

Pros

Jenifer C.

Helpful tool with resonable pricing.

Likeliness to Recommend

Pros

Great channel for sending advertising campaign

Likeliness to Recommend

Pros

Title

Feature Ratings

Sales Intelligence & Conversion Rates

Text Messaging

Segmentation

Auto-Responders

Campaign Management

Email Delivery

Surveys and Polling

SPAM Compliance

Basic Reporting and Analytics

Email Templates

Content Authoring

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Ease of IT Administration

Ease of Data Integration