What is Malbek CLM?
Take control of your entire contract management process from initial request to signature and beyond. Malbek Contrax is today’s most intuitive, AI fueled, end-user and admin-user friendly CLM solution. Make contract requests easy, including integrations with Salesforce, Dynamics, Netsuite, Coupa, HubSpot and more. Have your sales, legal, procurement, finance and all departments collaborate easily on contracts. Streamline review and approval as well as counterparty negotiations. Effectively manage contract obligations and renewals, so you never miss a milestone again.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
100 Plan to Renew
85 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Malbek CLM?
Pros
- Trustworthy
- Efficient Service
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Searchable Repository
Contract Approval
Clause Management
E-Signature
OCR Support
Workflow
Contract Authoring
Obligation Management
Integration
Reporting Analytics
Redlining
Vendor Capability Ratings
Vendor Support
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Quality of Features
Business Value Created
Ease of Customization
Ease of Implementation
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Malbek CLM Reviews
Stephanie C.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2024
Unique product, you don't need an IT Team to use
Likeliness to Recommend
What differentiates Malbek CLM from other similar products?
They teach you how to use the system to design your own database and CLM. Their backend system doesn't take hours of classes to learn how to design. A basic user with a clear plan and basic knowledge of the system with a few hours of reading some articles and interacting with the Malbek team,, can design a fully integrated and tailored CLM for their own business.
What is your favorite aspect of this product?
The ease of use and clean design. Once in the system it is very user friendly to be able to find what you need, use and identify clauses, create reports, and make choices on who and how to use your very own system for your business and contracts to grow.
What do you dislike most about this product?
There is a lot of reading when there is an issue. If you need to go back and find out what you missed, you sometimes have to go down a rabbit hole of articles and trainings to get their before a technology expert can help you.
What recommendations would you give to someone considering this product?
Make sure you know exactly what you want and how you want to use a CLM before purchasing. Map out all your workflows. Who will need to see contracts, who will need restricted access, etc. Have a clear plan in place before purchasing.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features
Cons
- Under Delivered
Aleks B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Easy to set up and integrate with our CRM
Likeliness to Recommend
What is your favorite aspect of this product?
Ease of integration with Salesforce with the Connector
What do you dislike most about this product?
Difficulty transforming data from source to template (running formulas and other logic)
What recommendations would you give to someone considering this product?
Perform a POC of the use case first
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Nina M.
- Role: Operations
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Feb 2024
Very easy to customize and implement.
Likeliness to Recommend
What differentiates Malbek CLM from other similar products?
Malbek prioritizes user experience, offering an intuitive and user-friendly interface. It is easily configurable and also has an extensive support center with tutorials and help videos.
What is your favorite aspect of this product?
The people at Malbek and the overall look and feel of the system.
What do you dislike most about this product?
Because it is so customizable it can be tricky to make sure all steps have been made to fully deploy any change.
What recommendations would you give to someone considering this product?
Make sure you have your internal processes defined and know all the elements of info you need to build your contract requests.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
