What is Malbek CLM?
Take control of your entire contract management process from initial request to signature and beyond. Malbek Contrax is today’s most intuitive, AI fueled, end-user and admin-user friendly CLM solution. Make contract requests easy, including integrations with Salesforce, Dynamics, Netsuite, Coupa, HubSpot and more. Have your sales, legal, procurement, finance and all departments collaborate easily on contracts. Streamline review and approval as well as counterparty negotiations. Effectively manage contract obligations and renewals, so you never miss a milestone again.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
100 Plan to Renew
85 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Malbek CLM?
Pros
- Trustworthy
- Efficient Service
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Searchable Repository
Contract Approval
Clause Management
E-Signature
OCR Support
Workflow
Contract Authoring
Obligation Management
Integration
Reporting Analytics
Redlining
Vendor Capability Ratings
Vendor Support
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Quality of Features
Business Value Created
Ease of Customization
Ease of Implementation
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Malbek CLM Reviews
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2023
Amazing product with amazing results!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2023
Scalable, flexible solution
Likeliness to Recommend
Pros
- Client Friendly Policies
- Fair
- Acts with Integrity
- Transparent
Malikha D.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2023
Easily configurable with no IT dependency!
Likeliness to Recommend
What differentiates Malbek CLM from other similar products?
Malbek Contrax was able to meet our business requirements without any customizations. Out of the box functionality that met our needs was a huge plus and implementation with no IT dependency was a major bonus. At Cloud, we grade our contracts based on a point system and no other solution was able to provide functionality to automate this process.
What is your favorite aspect of this product?
Little to no IT dependency and/or Professional Services required to configure anything from a workflow to an integration.
What do you dislike most about this product?
If I had to mention something I didn’t like, I guess I’d say template synchronization after an update to a form field.
What recommendations would you give to someone considering this product?
Be open to reevaluating your business requirements to align with the out of the box functionality this tool offers. They have very unique functionality and searching/reporting capabilities without any customs which in turn makes the updates seamless and without disruption!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
