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Mapbox Logo Award Winner Product Badge
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Mapbox

Mapbox

Composite Score
8.0 /10
CX Score
7.9 /10
Category
Mapbox
8.0 /10

What is Mapbox?

Mapbox is the location platform for developers, providing a complete suite of mapping and location services including global map data, real-time traffic, geocoding and address search, and routing and directions for navigation. Build with Mapbox APIs and SDKs across platforms, from web to mobile to embedded systems. Highly performant, customizable, and scalable, Mapbox services are trusted by companies across industries spanning logistics, business intelligence, consumer apps and beyond.

Company Details


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Awards & Recognition

Mapbox won the following awards in the Geographic Information Systems category

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Mapbox Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mapbox.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

91 Plan to Renew

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mapbox?

3% Negative
12% Neutral
85% Positive

Pros

  • Enables Productivity
  • Fair
  • Reliable
  • Unique Features

Feature Ratings

Average 77

High Quality Maps

83

Map Customization

81

Geospatial Technology

80

Mobile

78

Data Visualization GIS

77

Geo Coding

77

Map Manipulation

77

Spatial Analysis

75

3D Visuals

73

Imaging and Production

73

Data Integration GIS

71

Vendor Capability Ratings

Average 76

Business Value Created

83

Quality of Features

80

Breadth of Features

79

Ease of Customization

77

Ease of Data Integration

76

Usability and Intuitiveness

76

Ease of IT Administration

76

Ease of Implementation

75

Vendor Support

75

Product Strategy and Rate of Improvement

73

Availability and Quality of Training

72

Mapbox Screenshots

Mapbox Videos

Mapbox Reviews

Shane L.

  • Role: Information Technology
  • Industry: Recreation
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2023

Custom maps and powerful visualization.

Likeliness to Recommend

9 /10

What differentiates Mapbox from other similar products?

Performance and customization. Basemaps supplied!

What is your favorite aspect of this product?

Performance and developer experience.

What do you dislike most about this product?

Offline integrations challenging in GL-JS

What recommendations would you give to someone considering this product?

Be careful with offline if using GL-JS

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Astha C.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Easy to use

Likeliness to Recommend

10 /10

What differentiates Mapbox from other similar products?

Mapbox stands out for its flexibility, customization options, and high-quality mapping data, making it a popular choice for developers and businesses looking to integrate location services into their applications.

What is your favorite aspect of this product?

Mapbox is a powerful and flexible mapping platform that provides a wide range of tools and features for creating custom maps and location-based applications. Some of its key features include customizable map styles, geocoding and routing services, real-time location data visualization, and integrations with popular web and mobile development frameworks. Mapbox is popular among developers and businesses who need to create custom maps and location-based experiences that are tailored to their specific needs and requirements.

What do you dislike most about this product?

Pricing: Some users may find Mapbox's pricing structure to be complex or expensive, especially for larger-scale projects or applications that require extensive customization. Limited functionality: Mapbox is primarily designed for creating interactive maps and location-based applications, which may not meet the needs of users looking for more advanced features such as 3D mapping or geospatial analysis. Learning curve: Mapbox can be complex to learn for users who are not familiar with programming or web development. This may be a barrier for some users who are looking for a more user-friendly solution

What recommendations would you give to someone considering this product?

Mapbox is a powerful and versatile mapping platform that can be used for a wide range of applications. By carefully evaluating your needs, exploring the documentation and developer community, and considering the pricing and data privacy and security, you can make an informed decision about whether Mapbox is the right choice for your mapping needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Erik E.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

There can be a learning curve but its worth it

Likeliness to Recommend

10 /10

What differentiates Mapbox from other similar products?

It's very customizable and provides great value.

What is your favorite aspect of this product?

It's flexible and adaptable to different needs.

What do you dislike most about this product?

It requires more coding than I would expect but it has been worthwhile to invest the time to learn.

What recommendations would you give to someone considering this product?

Start small and keep regular projects to avoid losing skills.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
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