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Mapbox Logo Award Winner Product Badge
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Mapbox

Mapbox

Composite Score
8.0 /10
CX Score
7.9 /10
Category
Mapbox
8.0 /10

What is Mapbox?

Mapbox is the location platform for developers, providing a complete suite of mapping and location services including global map data, real-time traffic, geocoding and address search, and routing and directions for navigation. Build with Mapbox APIs and SDKs across platforms, from web to mobile to embedded systems. Highly performant, customizable, and scalable, Mapbox services are trusted by companies across industries spanning logistics, business intelligence, consumer apps and beyond.

Company Details


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Awards & Recognition

Mapbox won the following awards in the Geographic Information Systems category

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Mapbox Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mapbox.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

91 Plan to Renew

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mapbox?

3% Negative
12% Neutral
85% Positive

Pros

  • Enables Productivity
  • Fair
  • Reliable
  • Unique Features

Feature Ratings

Average 77

High Quality Maps

83

Map Customization

81

Geospatial Technology

80

Mobile

78

Data Visualization GIS

77

Geo Coding

77

Map Manipulation

77

Spatial Analysis

75

3D Visuals

73

Imaging and Production

73

Data Integration GIS

71

Vendor Capability Ratings

Average 76

Business Value Created

83

Quality of Features

80

Breadth of Features

79

Ease of Customization

77

Ease of Data Integration

76

Usability and Intuitiveness

76

Ease of IT Administration

76

Ease of Implementation

75

Vendor Support

75

Product Strategy and Rate of Improvement

73

Availability and Quality of Training

72

Mapbox Screenshots

Mapbox Videos

Mapbox Reviews

Tek K.

  • Role: Student Academic
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Excellent product for map visualization!

Likeliness to Recommend

10 /10

What differentiates Mapbox from other similar products?

Mapbox is differentiated from other similar products in several ways. Firstly, Mapbox offers a range of custom and open source tools that allow developers to create customized and interactive maps. These tools include the Mapbox Studio, which provides an intuitive interface to customize and design maps. Additionally, Mapbox has a library of vector tiles which allow developers to create maps with more detailed and complex visualizations. Finally, Mapbox has a powerful API that allows developers to integrate maps into their applications.

What is your favorite aspect of this product?

My favorite aspect of Mapbox's product is the powerful and versatile mapping tools they offer. From the easy-to-use Mapbox Studio to the powerful Mapbox GL JS library, Mapbox provides the tools necessary to build custom, interactive maps for any application. Additionally, the vast array of APIs and data sources available through Mapbox make it easy to integrate with existing applications and services.

What do you dislike most about this product?

One of the biggest drawbacks to the Mapbox product is that it can be expensive for larger organizations and businesses. The pricing structure is complicated and often requires custom plans to get the features needed. Additionally, some features may require additional third-party integrations and plugins, which can add to the cost. Finally, some users have reported difficulty navigating the Mapbox platform and finding the specific features and tools needed.

What recommendations would you give to someone considering this product?

My recommendations would be: 1. Research the pricing structure to ensure it meets your budget and needs. 2. Consider the product's features to make sure they fit your specific requirements. 3. Review the customer service options to make sure you have access to help when needed. 4. Make sure the product is compatible with any other software you may be using. 5. Try out the product's demo version to get a better idea of how it works. 6. Read user reviews to determine how well the product works for other users. 7. Consider the scalability of the product to make sure it can handle your growth.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Shipping
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Feb 2023

Great, easy to use maps at a decent price

Likeliness to Recommend

8 /10

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Marta N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Easy to use, but a bit pricey.

Likeliness to Recommend

7 /10

What differentiates Mapbox from other similar products?

I don't see any big difference

What is your favorite aspect of this product?

A lot of functionalities

What do you dislike most about this product?

A bit pricey

What recommendations would you give to someone considering this product?

To check if it will have all features you need

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