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MEDITECH

MEDITECH Expanse

5.9 /10
Category
MEDITECH Expanse
5.9 /10

What is MEDITECH Expanse?

MEDITECH Expanse is built by physicians, for physicians—with your needs at the forefront. Reclaim your productivity and transform the care you deliver across all settings, with clinically sophisticated tools and an innovative design that you’ll actually enjoy using.

Company Details


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MEDITECH Expanse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MEDITECH Expanse.

66 Likeliness to Recommend

83 Plan to Renew

61 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+56 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MEDITECH Expanse?

27% Negative
4% Neutral
69% Positive

Pros

  • Security Protects
  • Client Friendly Policies
  • Acts with Integrity
  • Altruistic

Cons

  • Under Delivered
  • Less Inspiring
  • Commodity Features

Feature Ratings

Average 63

Healthcare Reporting and Analytics

66

Lab Integration

65

Medical Charting

65

Patient Portal

65

E-Prescribing

65

Customer and Relationship Management

64

Billing

63

Evaluation and Management Coding

59

Clinical Flow

59

Appointment Management

53

Cloud Hosting

53

Vendor Capability Ratings

Average 65

Business Value Created

70

Ease of Implementation

68

Availability and Quality of Training

67

Breadth of Features

66

Vendor Support

65

Quality of Features

65

Ease of Data Integration

64

Ease of Customization

63

Product Strategy and Rate of Improvement

63

Usability and Intuitiveness

62

Ease of IT Administration

60

MEDITECH Expanse Reviews

Chelle J.

  • Role: Student Academic
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2020

Fairly easy to use but be prepared to click

Likeliness to Recommend

5 /10

What differentiates MEDITECH Expanse from other similar products?

Meditech is more user friendly than Cerner, but significantly less intuitive than Epic or Athena. For a simple system, it is adequate for a small rural hospital's needs.

What is your favorite aspect of this product?

Meditech somewhat adequately meets the needs of a small rural hospital

What do you dislike most about this product?

It is not intuitive, it is burdensome with the number of clicks needed to find appropriate information and complete a note. There are a number of items that "don't flow through" to subsequent charting. Meaningful use (or whatever the catchphrase is currently) adds a significant burden to providers and nurse's with the additional info needed to pull appropriate information by IT. When a problem is brought to IT's attention, we are perpetually told that "a ticket has been submitted," but it takes an exorbitant amount of time to receive no resolution to the problem. Fixes are not created to benefit the clinician. More upgrades to the system are available, but our IT department doesn't want to complete these steps.

What recommendations would you give to someone considering this product?

Look into Epic if you are able to afford it.

Pros

  • Security Protects
  • Respectful

Cons

  • Less Effective Service
  • Wastes Time
  • Slower Product Innovation
  • Role: Operations
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Mar 2020

Easy to implement patient information, and works w

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features
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