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MEDITECH

MEDITECH Expanse

Composite Score
5.9 /10
CX Score
6.0 /10
Category
MEDITECH Expanse
5.9 /10

What is MEDITECH Expanse?

MEDITECH Expanse is built by physicians, for physicians—with your needs at the forefront. Reclaim your productivity and transform the care you deliver across all settings, with clinically sophisticated tools and an innovative design that you’ll actually enjoy using.

Company Details


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MEDITECH Expanse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MEDITECH Expanse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

66 Likeliness to Recommend

83 Plan to Renew

61 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+56 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MEDITECH Expanse?

27% Negative
4% Neutral
69% Positive

Pros

  • Security Protects
  • Client Friendly Policies
  • Acts with Integrity
  • Altruistic

Cons

  • Under Delivered
  • Less Inspiring
  • Commodity Features

Feature Ratings

Average 63

Healthcare Reporting and Analytics

66

Lab Integration

65

Medical Charting

65

Patient Portal

65

E-Prescribing

65

Customer and Relationship Management

64

Billing

63

Evaluation and Management Coding

59

Clinical Flow

59

Appointment Management

53

Cloud Hosting

53

Vendor Capability Ratings

Average 65

Business Value Created

70

Ease of Implementation

68

Availability and Quality of Training

67

Breadth of Features

66

Vendor Support

66

Quality of Features

65

Ease of Data Integration

64

Ease of Customization

63

Product Strategy and Rate of Improvement

63

Usability and Intuitiveness

62

Ease of IT Administration

60

MEDITECH Expanse Reviews

Alyssa E.

  • Role: Student Academic
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Disappointing software

Likeliness to Recommend

3 /10

What differentiates MEDITECH Expanse from other similar products?

It is not differentiated

What is your favorite aspect of this product?

I don’t have a favorite aspect I do not enjoy the software

What do you dislike most about this product?

Very old fashioned and difficult to use

What recommendations would you give to someone considering this product?

Don’t purchase this software

Pros

  • Includes Product Enhancements
  • Appreciates Incumbent Status

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Reliable

Katie C.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2021

I would not recommend Meditech.

Likeliness to Recommend

4 /10

What differentiates MEDITECH Expanse from other similar products?

It's significantly more difficult to use and less intuitive than Epic.

What is your favorite aspect of this product?

Honestly, none.

What do you dislike most about this product?

Almost everything.

What recommendations would you give to someone considering this product?

I would choose a different EMR like Epic as a medical provider if ever given the option.

Pros

  • Trustworthy
  • Respectful
  • Security Protects

Cons

  • Less Productive
  • Less Reliable
  • Less Performance Enhancing

Daniel C.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2020

Meditech is highly functional and easy to use

Likeliness to Recommend

9 /10

What differentiates MEDITECH Expanse from other similar products?

Meditech is highly functional and easy to use .It easily identifies and provide accurate diagnosis to patients.It keeps patients data safe and is very affordable product.

What is your favorite aspect of this product?

It is easy to manage patients records and also share information with other care givers.It saves time and eliminates manual recording of data.It has also solved issues to do with communication among all health care givers.

What do you dislike most about this product?

I would love to see more customization to improve user experience.

What recommendations would you give to someone considering this product?

Meditech does a great job of managing and maintain records which fits well health facilities.I do recommend it

Pros

  • Enables Productivity
  • Efficient Service
  • Saves Time
  • Helps Innovate
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