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What is Messages XR?
Our mass notifications solution, Messages XR, makes it easy to send emails, texts, voice calls, mobile app notifications, website alerts — and translate — all from one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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79 Likeliness to Recommend
93 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+77 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Messages XR?
Pros
- Enables Productivity
- Reliable
- Respectful
- Fair
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Location-Based Notification
Weather Alert
Conference Call Support
Contact Information Encryption
Single Sign-On (SSO)
Multi-Channel Mass Notification
Scheduled Messaging
Message Status Reporting
Distribution Lists
Multi-Language Support
Sequential Processing
Vendor Capability Ratings
Ease of Implementation
Vendor Support
Quality of Features
Ease of Customization
Breadth of Features
Ease of IT Administration
Business Value Created
Availability and Quality of Training
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Messages XR Reviews
JODI G.
- Role: Operations
- Industry: Government
- Involvement: End User of Application
Submitted Jan 2020
I am only an end user, but find it useful
Likeliness to Recommend
What differentiates Messages XR from other similar products?
I'm not sure
What is your favorite aspect of this product?
The sleek notifications on my desktop. It doesn't necessarily interfere with my work
What do you dislike most about this product?
No comment
What recommendations would you give to someone considering this product?
Ask around to how other users have implemented
Pros
- Unique Features
- Saves Time
- Security Protects
- Continually Improving Product
Charity C.
- Role: Public Sector
- Industry: Government
- Involvement: End User of Application
Submitted Jan 2020
Easy to use and very user friendly product
Likeliness to Recommend
What differentiates Messages XR from other similar products?
The details and the customization features.
What is your favorite aspect of this product?
The features embedded in the program and the flexibility it produces.
What do you dislike most about this product?
Nothing it’s a great product
What recommendations would you give to someone considering this product?
To review the features to ensure this will provide you with what you are looking for.
Pros
- Reliable
- Efficient Service
- Inspires Innovation
- Caring