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mFax

Composite Score
7.7 /10
CX Score
8.3 /10
Category
mFax
7.7 /10

What is mFax?

The easiest way for both large and small businesses to achieve real digital transformation. Save time and money by eliminating hardware and outsourcing fax to the cloud.

Company Details


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mFax Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love mFax?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Integration with ERP Systems

94

Inbound Fax Acceptance

91

PCI Compliance

87

Multi-Page Support

87

Integration with Existing Fax Numbers

85

Outbound Fax Transmission

85

Optical Character Recognition

85

Multi-Sourced Fax

82

Content Management

78

Vendor Capability Ratings

Average 87

Ease of Customization

91

Ease of Data Integration

91

Business Value Created

90

Quality of Features

90

Availability and Quality of Training

88

Ease of IT Administration

87

Ease of Implementation

85

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

84

Breadth of Features

84

Vendor Support

84

mFax Reviews

Puja m.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

mFax Review.

Likeliness to Recommend

10 /10

What differentiates mFax from other similar products?

It has good customer support. It is very easy to use. It has clean interface. It is cost effective.

What is your favorite aspect of this product?

Clean interface. Easy to use. Good customer service.

What do you dislike most about this product?

No negative feedback at the moment.

What recommendations would you give to someone considering this product?

Yes I would recommend this product to others.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Beberu W.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Sending Faxes Made Easy With mFax

Likeliness to Recommend

9 /10

What differentiates mFax from other similar products?

mFax is ideal for both big and small organisations. It makes sending and receiving faxes easy

What is your favorite aspect of this product?

With mFax, we have been able to go paperless The software make sending and receiving faxes easy and fast It's an affordable tool It's seamless to use

What do you dislike most about this product?

I haven't encountered any trouble using mFax

What recommendations would you give to someone considering this product?

I highly recommend mFax because it works, it's ideal for businesses of all sizes and is affordable too.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

William r.

  • Role: Industry Specific Role
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

mfax review.

Likeliness to Recommend

10 /10

What differentiates mFax from other similar products?

It saves on time. It is very reliable. It has clean and simple interface.

What is your favorite aspect of this product?

It is cost effective. It is reliable. It has clean interface.

What do you dislike most about this product?

No dislike.It serves as required.

What recommendations would you give to someone considering this product?

I would recommend this product to others.

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Inspires Innovation
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