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mFax

Composite Score
7.7 /10
CX Score
8.3 /10
Category
mFax
7.7 /10

What is mFax?

The easiest way for both large and small businesses to achieve real digital transformation. Save time and money by eliminating hardware and outsourcing fax to the cloud.

Company Details


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mFax Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love mFax?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Integration with ERP Systems

94

Inbound Fax Acceptance

91

PCI Compliance

87

Multi-Page Support

87

Integration with Existing Fax Numbers

85

Outbound Fax Transmission

85

Optical Character Recognition

85

Multi-Sourced Fax

82

Content Management

78

Vendor Capability Ratings

Average 87

Ease of Customization

91

Ease of Data Integration

91

Business Value Created

90

Quality of Features

90

Availability and Quality of Training

88

Ease of IT Administration

87

Ease of Implementation

85

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

84

Breadth of Features

84

Vendor Support

84

mFax Reviews

Kaikai M.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Sending and Receiving Faxes Made Easy

Likeliness to Recommend

9 /10

What differentiates mFax from other similar products?

With mFax, we no longer have to worry about sending and receiving faxes. It's affordable and very effective

What is your favorite aspect of this product?

I like the speed and ease of sending and receiving faxes. The software is affordable and manageable Deploying and using mFax is straightforward

What do you dislike most about this product?

It's flawless eFax Solution. Very effective

What recommendations would you give to someone considering this product?

Since mFax has worked well for us, I would recommend it to other businesses.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Baran o.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Mfax reviews

Likeliness to Recommend

10 /10

What differentiates mFax from other similar products?

It provides easy way to send faxes It has the best customer sery

What is your favorite aspect of this product?

Fax to email is fast Fax confirmation via email

What do you dislike most about this product?

I have no negative feedback

What recommendations would you give to someone considering this product?

I would recommend to other users.

Pros

  • Helps Innovate
  • Respectful
  • Fair
  • Altruistic
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