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Microsoft Corporation

Microsoft Azure Backup

Composite Score

8.9 /10

CX Score

9.2 /10

216 Reviews Write a Review

What is Microsoft Azure Backup?

Protect your data with a cloud-based backup as a service Keep your data in Azure and on-premises safe. Backup supports VMware and Hyper-V virtual machines running on Linux and Windows, as well as physical Windows Servers.

Company Details

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Awards & Recognition

Microsoft Azure Backup won the following awards in the Backup and Availability category

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2025 Emotional Footprint Champion

Latest Award, 2025

2024 Data Quadrant Champion

2024

1 Top Rated Capabilities

0 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

2023 Data Quadrant Champion

2023

1 Top Rated Capabilities

0 Top Rated Features

2023

2 Top Rated Capabilities

0 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact

2022

2021 Emotional Footprint Champion

2021

2020 Emotional Footprint Champion

2020

Microsoft Azure Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Azure Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

Up 1
Since last award

98 Plan to Renew

Up 1
Since last award

86 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 95%
Negotiation and Contract:: 90%
Conflict Resolution:: 93%
Strategy & Innovation:: 93%
Service Experience:: 94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Azure Backup?

3% Negative

6% Neutral

91% Positive

Pros

Saves Time
Helps Innovate
Continually Improving Product
Enables Productivity

Feature Ratings

Average 85

FOUR EYES principle

100

Recovery Automation

100

AI tech support

Integration with Other Security Software

AI enhanced predictive backup

Backup Automation

Analytics

Virtual Machine Backup

Backup of Cloud Based Data

Replication for Long Term Storage and Disaster Recovery

Deduplication Implementation

Vendor Capability Ratings

Average 83

Ease of Implementation

Ease of IT Administration

Business Value Created

Vendor Support

Breadth of Features

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization

Microsoft Azure Backup Reviews

Role: Operations
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Feb 2020

A cost effective solution for cloud and on premise

Likeliness to Recommend

9 /10

Pros

Reliable
Trustworthy
Respectful
Fair

Cons

Commodity Features

Cassandra L.

Role: Consultant
Industry: Consulting
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Jan 2020

Easy to use but pricy

Likeliness to Recommend

10 /10

What differentiates Microsoft Azure Backup from other similar products?

Price and affordability

What is your favorite aspect of this product?

Easy of use

What do you dislike most about this product?

Cost of service

What recommendations would you give to someone considering this product?

Give it a try

Pros

Effective Service
Security Protects
Performance Enhancing
Enables Productivity

Cons

Vendor Friendly Policies
Under Delivered
Less Transparent

Role: Human Resources
Industry: Insurance
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jan 2020

Great integration backup for the price

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Cons

Slower Product Innovation
Less Performance Enhancing
Less Transparent

Latest Research

Microsoft Azure Backup

What is Microsoft Azure Backup?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

2021 Emotional Footprint Champion

2020 Emotional Footprint Champion

Microsoft Azure Backup Ratings

89 Likeliness to Recommend

Up 1 Since last award

98 Plan to Renew

Up 1 Since last award

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Microsoft Azure Backup?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

FOUR EYES principle Require 2 administrators to approve changes

Recovery Automation Orchestrate faster recover of the right pieces to bring them up in the right order and built automated recovery plans

AI tech support Technical professionals can access a generative Ai chatbot when querying the knowledge base

Integration with Other Security Software Service will integrate with existing security systems, such as firewalls, SOAR, SIEM, endpoint security, or other security components.

AI enhanced predictive backup Use AI to suggest weaknesses or inefficiencies in backup policies

Backup Automation Solution automates backup, recovery and remediation tasks using RestAPI and CLI to integrate with 3rd party solutions, reduce cost and enforce standards.

Analytics Built-in real-time and historical reporting and analytics on SLAs, performance, and resource consumption, as well as predictive capabilities to plan & optimize.

Virtual Machine Backup Automatically discovers and protects VMs as they come online, move, and change. Production VMs are replicated to a secondary data store.

Backup of Cloud Based Data In addition to targeting backups to the cloud, the solution also has the capability to back up primary data and services already in the cloud.

Replication for Long Term Storage and Disaster Recovery Onsite backup data is replicated and stored to a public cloud (AWS, Azure). Can also include restore-to-cloud capabilities for Disaster Recovery as a Service.

Deduplication Implementation Deduplication of redundant data blocks is implemented by the solution. Deduplication can be at source, target, or globally (source and target).

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Microsoft Azure Backup Reviews

A cost effective solution for cloud and on premise

Likeliness to Recommend

Pros

Cons

Cassandra L.

Easy to use but pricy

Likeliness to Recommend

Pros

Cons

Great integration backup for the price

Likeliness to Recommend

Pros

Cons

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Title

Up 1
Since last award

Up 1
Since last award

Feature Ratings

FOUR EYES principle

Recovery Automation

AI tech support

Integration with Other Security Software

AI enhanced predictive backup

Backup Automation

Analytics

Virtual Machine Backup

Backup of Cloud Based Data

Replication for Long Term Storage and Disaster Recovery

Deduplication Implementation

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Business Value Created

Vendor Support

Breadth of Features

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Usability and Intuitiveness

Ease of Customization