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Microsoft Corporation

Microsoft Dynamics 365 Project Operations

Composite Score

7.7 /10

CX Score

7.9 /10

29 Reviews Write a Review

What is Microsoft Dynamics 365 Project Operations?

Dynamics 365 Project Operations connects sales, resourcing, project management, and finance teams within a single application to help win more deals, accelerate project delivery, and maximize profitability. Extend Project Operations using the Microsoft Power Platform and integrate with your existing systems.

Company Details

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Awards & Recognition

Microsoft Dynamics 365 Project Operations won the following awards in the Professional Services Automation category

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1 Top Rated Capabilities

0 Top Rated Features

2023

1 Top Rated Capabilities

3 Top Rated Features

2022

Microsoft Dynamics 365 Project Operations Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Dynamics 365 Project Operations.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

4
Since last award

97 Plan to Renew

1
Since last award

76 Satisfaction of Cost Relative to Value

4
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Dynamics 365 Project Operations?

0% Negative

3% Neutral

97% Positive

Pros

Caring
Respectful
Acts with Integrity
Security Protects

Feature Ratings

Average 83

Security

Business Process Analysis (BPA)

Auditability

Task Management and Workflow

Resource Management

Mobile Access

Process Automation

Reporting

Time Management

Project Management

Knowledgebase

Vendor Capability Ratings

Average 82

Ease of Data Integration

Ease of Implementation

Vendor Support

Ease of Customization

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Quality of Features

Business Value Created

Microsoft Dynamics 365 Project Operations Reviews

Role: Information Technology
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Oct 2021

Handy product. But Userinterface is bit cluttered.

Likeliness to Recommend

6 /10

Pros

Performance Enhancing
Client Friendly Policies
Security Protects
Reliable

Cons

Less Efficient Service
Less Effective Service

Role: Consultant
Industry: Government
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Oct 2021

An ever evolving market defining product

Likeliness to Recommend

8 /10

Pros

Enables Productivity
Transparent
Performance Enhancing
Trustworthy

Cons

Vendor's Interest First
Under Delivered

Egidijus P.

Role: Information Technology
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2021

Fantastic product!

Likeliness to Recommend

8 /10

What is your favorite aspect of this product?

Ability to easily take advantage of other D365 family products.

What do you dislike most about this product?

A bit pricey..

What recommendations would you give to someone considering this product?

Consider not only the specific features Project Operations provide, but also the benefits that whole Dynamics and Office 365 family of products can provide to your business as a whole.

Pros

Trustworthy
Efficient Service
Effective Service
Caring

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Latest Research

Microsoft Dynamics 365 Project Operations

What is Microsoft Dynamics 365 Project Operations?

Company Details

Need Assistance?

Awards & Recognition

Microsoft Dynamics 365 Project Operations Ratings

88 Likeliness to Recommend

4 Since last award

97 Plan to Renew

1 Since last award

76 Satisfaction of Cost Relative to Value

4 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Microsoft Dynamics 365 Project Operations?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Security Permits customers to use their identity provider of choice to manage their sign on

Business Process Analysis (BPA) Contains a template library with version control to understand and improve process efficiency.

Auditability All changes to contracts are fully audit-trailed to improve controls

Task Management and Workflow Supports triggers and events for process automation.

Resource Management Define and manage skillsets and align to specific blueprints/workshops, easily adjust and delete bookings based on resource utilization and staffing needs

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Process Automation Supports process design with a point-and-click interface that lets user build processes

Reporting Straightforward data storage with ability to create any reports easily.

Time Management Includes time tracking or recording, automatic timer, and timesheets.

Project Management Plan all resources needed to execute projects

Knowledgebase Allows users to create knowledgebase articles, metadata tags, creation data and author's name

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Microsoft Dynamics 365 Project Operations Reviews

Handy product. But Userinterface is bit cluttered.

Likeliness to Recommend

Pros

Cons

An ever evolving market defining product

Likeliness to Recommend

Pros

Cons

Egidijus P.

Fantastic product!

Likeliness to Recommend

Pros

Most Popular Microsoft Dynamics 365 Project Operations Comparisons

SAP Professional Services Software

Kantata

BigTime

Wrike

Avaza

ConnectWise PSA

Title

4
Since last award

1
Since last award

4
Since last award

Feature Ratings

Security

Business Process Analysis (BPA)

Auditability

Task Management and Workflow

Resource Management

Mobile Access

Process Automation

Reporting

Time Management

Project Management

Knowledgebase

Vendor Capability Ratings

Ease of Data Integration

Ease of Implementation

Vendor Support

Ease of Customization

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Quality of Features

Business Value Created