This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)

Microsoft Corporation

Microsoft Dynamics 365 Supply Chain

Composite Score

7.6 /10

CX Score

8.1 /10

9 Reviews Write a Review

What is Microsoft Dynamics 365 Supply Chain?

Create an intelligent and resilient supply chain. Build an adaptable, resilient supply chain that automatically reacts to challenges using real-time visibility, agile planning, and advanced insights. Mitigate supply chain issues with robust capabilities such as real-time visibility, agile planning, and advanced insights.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Microsoft Dynamics 365 Supply Chain Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

94 Plan to Renew

86 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

undefined

{y}

{name}

Emotional Footprint Overview

Product Experience:: 98%
Negotiation and Contract:: 93%
Conflict Resolution:: 94%
Strategy & Innovation:: 94%
Service Experience:: 99%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Dynamics 365 Supply Chain?

0% Negative

6% Neutral

94% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Efficient Service

Feature Ratings

Average 81

Supplier Management

Shipping Management

Collaboration

Procurement Management

Returns Management

Transportation Management

Demand Planning

Manufacturing Planning and Production

Inventory Management

Forecasting and Planning

Order Management

Vendor Capability Ratings

Average 77

Ease of Customization

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Ease of Implementation

Vendor Support

Microsoft Dynamics 365 Supply Chain Reviews

Jessica B.

Role: Vendor Management
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2023

Integrates well with other software

Likeliness to Recommend

8 /10

What differentiates Microsoft Dynamics 365 Supply Chain from other similar products?

I love Microsoft Dynamics GP- it houses everything we need for supply chain management. We can track orders through all the different steps, send tracking, etc.

What is your favorite aspect of this product?

I love how easily it integrates with other programs. The capabilities and customizations seem endless.

What do you dislike most about this product?

I don't love the price....BUT- it is worth it I think.

What recommendations would you give to someone considering this product?

Give it a shot, I don't think you'll be disappointed. Their sales team is very knowledgeable.

Pros

Efficient Service
Effective Service
Inspires Innovation
Caring

Vijayraj d.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2021

Not up to the mark. but satisfies the need

Likeliness to Recommend

6 /10

What differentiates Microsoft Dynamics 365 Supply Chain from other similar products?

UI and usability seems to be pleasing. Bug fixes and quality of delivery is good

What is your favorite aspect of this product?

Financial management and accounting. It really helps to manage cost expenditure and maintain a proper money flow within organization also it reduces man power

What do you dislike most about this product?

the level of feature could be given more. On comparing with competitors like zoho books features are pretty less and the cost is higher

What recommendations would you give to someone considering this product?

improve more features. Understand each end user needs and develop features with respect to that

Pros

Security Protects
Reliable
Inspires Innovation
Saves Time

Cons

Commodity Features

Latest Research

Microsoft Dynamics 365 Supply Chain

What is Microsoft Dynamics 365 Supply Chain?

Company Details

Need Assistance?

Microsoft Dynamics 365 Supply Chain Ratings

91 Likeliness to Recommend

94 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Microsoft Dynamics 365 Supply Chain?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Supplier Management Ability to generate, sort and categorize vendor profiles and/or including supplier collaboration, quarterly Business Review Meetings, Scorecards, KPI and SLA's.

Shipping Management Includes batch orders, packing slips and labels, rate calculations and tracking details.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Returns Management Includes returns quality check, pending returns, and dispute case tracking.

Transportation Management Includes carrier and fleet management, as well as routing and scheduling.

Demand Planning Demand forecasting, capacity planning, product flow planning, scheduling, and "what-if" analysis.

Manufacturing Planning and Production Transformation of raw materials to finished goods, assembling, kitting, and quality

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

Forecasting and Planning Includes historical "what-if" analysis, data separation, and demand shaping capacity.

Order Management Includes order entry, order processing, order tracking, and parts management.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Microsoft Dynamics 365 Supply Chain Reviews

Jessica B.

Integrates well with other software

Likeliness to Recommend

Pros

Vijayraj d.

Not up to the mark. but satisfies the need

Likeliness to Recommend

Pros

Cons

Title

Feature Ratings

Supplier Management

Shipping Management

Collaboration

Procurement Management

Returns Management

Transportation Management

Demand Planning

Manufacturing Planning and Production

Inventory Management

Forecasting and Planning

Order Management

Vendor Capability Ratings

Ease of Customization

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Ease of Implementation

Vendor Support