This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)

Microsoft Corporation

Microsoft Entra ID

Composite Score

8.3 /10

CX Score

8.6 /10

80 Reviews Write a Review

What is Microsoft Entra ID?

Microsoft Entra ID ( Formerly Azure AD) Protect access to resources and data using strong authentication and risk-based adaptive access policies without compromising user experience. Provide a fast, easy sign-in experience across your multi cloud environment to keep your users productive, reduce time managing passwords, and increase productivity. Manage all your identities and access to all your applications in a central location, whether they’re in the cloud or on-premises, to improve visibility and control.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Microsoft Entra ID won the following awards in the Identity and Access Management category

Filter By

2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

Latest Award, 2024

Microsoft Entra ID Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Entra ID.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

93 Plan to Renew

2
Since last award

85 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Entra ID?

1% Negative

3% Neutral

96% Positive

Pros

Helps Innovate
Reliable
Respectful
Fair

Feature Ratings

Average 83

Password Management

Web Cloud Single Sign on (SSO)

Activity Monitoring Alerts

Privileged Access Management

Multi-Factor Authentication (MFA)

Advanced Provisioning

Provisioning Deprovisioning

Reporting

Mobility Support

Identity Governance

Access Request Management

Vendor Capability Ratings

Average 82

Quality of Features

Business Value Created

Usability and Intuitiveness

Ease of IT Administration

Ease of Implementation

Breadth of Features

Vendor Support

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Also Featured in...

Privileged Access Management

Translation missing: en.product_page.ratings.score 8.7

View Microsoft Entra ID in this category (opens in a new tab)

Microsoft Entra ID Reviews

Dennis N.

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2022

Great features

Likeliness to Recommend

8 /10

What differentiates Microsoft Entra ID from other similar products?

Appealing and easy to use user interface

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

I dislike none

What recommendations would you give to someone considering this product?

It's a good product to use

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

Microsoft Entra ID

What is Microsoft Entra ID?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

Microsoft Entra ID Ratings

84 Likeliness to Recommend

1 Since last award

93 Plan to Renew

2 Since last award

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Microsoft Entra ID?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Password Management Software provides credential management and retrieval functionality.

Web Cloud Single Sign on (SSO) Single sign-on capability extends to web and cloud application instances.

Activity Monitoring Alerts User access patterns can be monitored with rule-based alerts for sensitive data access requests.

Privileged Access Management Software provides visibility into specific user access patterns

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Advanced Provisioning Software provides advanced customization and automation for user access provisioning.

Provisioning Deprovisioning Functionality for providing access rights to new users/removing access rights in an intuitive way.

Reporting Software provides reporting functionality

Mobility Support Software is optimized for mobile usage.

Identity Governance Software allows identities and access to be centrally managed through policies.

Access Request Management Software allows IT to track and manage user access requests.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Privileged Access Management

Microsoft Entra ID Reviews

Dennis N.

Great features

Likeliness to Recommend

Pros

Most Popular Microsoft Entra ID Comparisons

Okta Identity Cloud

HID DigitalPersona

RSA ID Plus

SAP Identity and Access Management

Oracle Identity and Access Management

IBM Security Verify Identity

Title

1
Since last award

2
Since last award

Feature Ratings

Password Management

Web Cloud Single Sign on (SSO)

Activity Monitoring Alerts

Privileged Access Management

Multi-Factor Authentication (MFA)

Advanced Provisioning

Provisioning Deprovisioning

Reporting

Mobility Support

Identity Governance

Access Request Management

Vendor Capability Ratings

Quality of Features

Business Value Created

Usability and Intuitiveness

Ease of IT Administration

Ease of Implementation

Breadth of Features

Vendor Support

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training