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Microsoft Corporation

Microsoft Exchange Online Archiving

Composite Score

8.3 /10

CX Score

8.5 /10

50 Reviews Write a Review

What is Microsoft Exchange Online Archiving?

Solve archiving, compliance, regulatory, and eDiscovery challenges. Hosted on Microsoft globally redundant servers, with IT-level phone support 24 hours a day, seven days a week, Exchange Online Archiving is compatible with Exchange Server 2019, 2016, 2013, and 2010. It’s also available as an add-on service for mailboxes that are hosted online.

Company Details

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Awards & Recognition

Microsoft Exchange Online Archiving won the following awards in the Data Archiving category

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6 Top Rated Capabilities

4 Top Rated Features

2024

5 Top Rated Capabilities

5 Top Rated Features

2023

3 Top Rated Capabilities

4 Top Rated Features

2022

Microsoft Exchange Online Archiving Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Exchange Online Archiving.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

Up 1
Since last award

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

Up 1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 93%
Negotiation and Contract:: 81%
Conflict Resolution:: 88%
Strategy & Innovation:: 83%
Service Experience:: 80%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Exchange Online Archiving?

1% Negative

6% Neutral

93% Positive

Pros

Enables Productivity
Performance Enhancing
Security Protects
Trustworthy

Feature Ratings

Average 80

Storage Optimization

Data Encryption

Data Deletion Control and Space Gain

Data Format Native Generic

Data Compression

Multiple Format Support

Restore to Current Format

Ediscovery Audit Trail

Long Term Data Retention

External Storage Connectivity

Platform Support

Vendor Capability Ratings

Average 80

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Breadth of Features

Ease of IT Administration

Ease of Customization

Business Value Created

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Microsoft Exchange Online Archiving Reviews

Role: Information Technology
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted May 2020

Easy to use, may need help with implementation

Likeliness to Recommend

7 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted May 2020

A bit pricey, but worth it.

Likeliness to Recommend

6 /10

Pros

Reliable
Enables Productivity
Unique Features
Caring

Cons

Vendor's Interest First
Less Generous
Less Transparent

Rob H.

Role: Information Technology
Industry: Government
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2020

Feature-rich offering from a trusted provider.

Likeliness to Recommend

8 /10

What differentiates Microsoft Exchange Online Archiving from other similar products?

The support. They take their government relationships seriously and work very hard to ensure that implementations are as painless as possible.

What is your favorite aspect of this product?

Ease of use.

What do you dislike most about this product?

Nothing, really.

What recommendations would you give to someone considering this product?

Set up a demo and take it for a spin. It stacks up very well and outperforms most.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Most Popular Microsoft Exchange Online Archiving Comparisons

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Latest Research

Microsoft Exchange Online Archiving

What is Microsoft Exchange Online Archiving?

Company Details

Need Assistance?

Awards & Recognition

Microsoft Exchange Online Archiving Ratings

87 Likeliness to Recommend

Up 1 Since last award

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

Up 1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Microsoft Exchange Online Archiving?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Storage Optimization 'Storage optimization, unlike std. backup & restore, is for long term data storage, organizing it to find & restore information easily

Data Encryption Protects your data from those who have physical access to storage media (including secure storage provider), and ensures data has only authorized access

Data Deletion Control and Space Gain The ability to reclaim valuable hard drive space freed due to the data archiving process based on the software’s successful confirmation & verification

Data Format Native Generic Offers multiple options from native proprietary format to industry-standard generic format to restore or import onto any target system

Data Compression Allows for more data to be stored on media. Data compression can potentially slow down access times to the data

Multiple Format Support Ability to support multiple media formats, including tape, WORM drives, optical media, etc. Also, proliferation of cloud and support cloud storage.

Restore to Current Format Ability to restore to whichever “current” format the organization has in place at the time of archive data restoration

Ediscovery Audit Trail The extent to which files and file histories are tracked & ability to manage files en masse for the purposes of legal proceedings

Long Term Data Retention The software should have fault tolerant abilities in order to recover from minor data corruptions. Depends largely on the media (such as tapes)

External Storage Connectivity Data archiving usually stores data on external, removable media that is optimized for long-term storage, at an offsite location.

Platform Support Does the data archive system provide the hardware platform support that the organization needs.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Microsoft Exchange Online Archiving Reviews

Easy to use, may need help with implementation

Likeliness to Recommend

Pros

A bit pricey, but worth it.

Likeliness to Recommend

Pros

Cons

Rob H.

Feature-rich offering from a trusted provider.

Likeliness to Recommend

Pros

Most Popular Microsoft Exchange Online Archiving Comparisons

Google Vault

Bloomberg Vault

Arctera Insight Archiving

Mimecast Cloud Archive

Barracuda Message Archiver

Proofpoint Archive

Title

Up 1
Since last award

Up 1
Since last award

Feature Ratings

Storage Optimization

Data Encryption

Data Deletion Control and Space Gain

Data Format Native Generic

Data Compression

Multiple Format Support

Restore to Current Format

Ediscovery Audit Trail

Long Term Data Retention

External Storage Connectivity

Platform Support

Vendor Capability Ratings

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Breadth of Features

Ease of IT Administration

Ease of Customization

Business Value Created

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support