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Microsoft Exchange Online Archiving Logo
Microsoft Exchange Online Archiving Logo
Microsoft Corporation

Microsoft Exchange Online Archiving

Composite Score
8.3 /10
CX Score
8.5 /10
Category
Microsoft Exchange Online Archiving
8.3 /10

What is Microsoft Exchange Online Archiving?

Solve archiving, compliance, regulatory, and eDiscovery challenges. Hosted on Microsoft globally redundant servers, with IT-level phone support 24 hours a day, seven days a week, Exchange Online Archiving is compatible with Exchange Server 2019, 2016, 2013, and 2010. It’s also available as an add-on service for mailboxes that are hosted online.

Company Details


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Awards & Recognition

Microsoft Exchange Online Archiving won the following awards in the Data Archiving category

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Microsoft Exchange Online Archiving Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Exchange Online Archiving.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

Up 1
Since last award

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

Up 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
93%
Negotiation and Contract:
81%
Conflict Resolution:
88%
Strategy & Innovation:
83%
Service Experience:
80%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Exchange Online Archiving?

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1% Negative
6% Neutral
93% Positive

Pros

  • Enables Productivity
  • Performance Enhancing
  • Security Protects
  • Trustworthy

Feature Ratings

Average 80

Storage Optimization

85

Data Encryption

84

Data Deletion Control and Space Gain

82

Data Format Native Generic

82

Data Compression

80

Multiple Format Support

80

Restore to Current Format

79

Ediscovery Audit Trail

78

Long Term Data Retention

78

External Storage Connectivity

78

Platform Support

75

Vendor Capability Ratings

Average 80

Ease of Data Integration

86

Usability and Intuitiveness

83

Quality of Features

83

Ease of Implementation

82

Breadth of Features

82

Ease of IT Administration

82

Ease of Customization

80

Business Value Created

80

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

72

Vendor Support

72

Microsoft Exchange Online Archiving Reviews

Siva Sankar C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy to implement and check the emails

Likeliness to Recommend

9 /10

What differentiates Microsoft Exchange Online Archiving from other similar products?

I have not checked the remaining products we have only used Microsoft Exchange Online Archiving as of now.

What is your favorite aspect of this product?

Customization of the policies can change at any time

What do you dislike most about this product?

Who ever implementing they need more knowledge in this product else it will difficult to do

What recommendations would you give to someone considering this product?

If you are going for the long term then it will be good before enabling the policy to make sure how to disable it and after disabling what will happen to the archive emails.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Respectful
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2023

Efficient mailbox Archiving

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shiv P.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Great product and amazing tech support.

Likeliness to Recommend

10 /10

What differentiates Microsoft Exchange Online Archiving from other similar products?

Ease of implementation and convenience.

What is your favorite aspect of this product?

Easier to implement than most competitors

What do you dislike most about this product?

Price could be lower

What recommendations would you give to someone considering this product?

I would definitely recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Respectful

Most Popular Microsoft Exchange Online Archiving Comparisons

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