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Microsoft Exchange Online Archiving Logo
Microsoft Exchange Online Archiving Logo
Microsoft Corporation

Microsoft Exchange Online Archiving

Composite Score
8.3 /10
CX Score
8.5 /10
Category
Microsoft Exchange Online Archiving
8.3 /10

What is Microsoft Exchange Online Archiving?

Solve archiving, compliance, regulatory, and eDiscovery challenges. Hosted on Microsoft globally redundant servers, with IT-level phone support 24 hours a day, seven days a week, Exchange Online Archiving is compatible with Exchange Server 2019, 2016, 2013, and 2010. It’s also available as an add-on service for mailboxes that are hosted online.

Company Details


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Awards & Recognition

Microsoft Exchange Online Archiving won the following awards in the Data Archiving category

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Microsoft Exchange Online Archiving Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Exchange Online Archiving.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

Up 1
Since last award

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

Up 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
93%
Negotiation and Contract:
81%
Conflict Resolution:
88%
Strategy & Innovation:
83%
Service Experience:
80%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Exchange Online Archiving?

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1% Negative
6% Neutral
93% Positive

Pros

  • Enables Productivity
  • Performance Enhancing
  • Security Protects
  • Trustworthy

Feature Ratings

Average 80

Storage Optimization

85

Data Encryption

84

Data Deletion Control and Space Gain

82

Data Format Native Generic

82

Data Compression

80

Multiple Format Support

80

Restore to Current Format

79

Ediscovery Audit Trail

78

Long Term Data Retention

78

External Storage Connectivity

78

Platform Support

75

Vendor Capability Ratings

Average 80

Ease of Data Integration

86

Usability and Intuitiveness

83

Quality of Features

83

Ease of Implementation

82

Breadth of Features

82

Ease of IT Administration

82

Ease of Customization

80

Business Value Created

80

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

72

Vendor Support

72

Microsoft Exchange Online Archiving Reviews

Ashka P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Always a microsoft fan, great product!

Likeliness to Recommend

10 /10

What differentiates Microsoft Exchange Online Archiving from other similar products?

Ease of implementation and knowledge docs online

What is your favorite aspect of this product?

Ease of archiving mailboxes without too many complicated steps

What do you dislike most about this product?

It’s little pricey

What recommendations would you give to someone considering this product?

Anyone who is looking for a exchange mailbox archiving, this is the product you need.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mukesh M.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy to use, but a bit pricey

Likeliness to Recommend

9 /10

What differentiates Microsoft Exchange Online Archiving from other similar products?

Easy to user and good

What is your favorite aspect of this product?

it's popular

What do you dislike most about this product?

nothing for now

What recommendations would you give to someone considering this product?

give a try to use before other product

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Umair M.

  • Role: Finance
  • Industry: Construction
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy to use

Likeliness to Recommend

8 /10

What differentiates Microsoft Exchange Online Archiving from other similar products?

Firstly, it provides seamless integration with Microsoft Outlook and other Exchange-based applications. Secondly, it uses advanced search capabilities to help users quickly locate specific emails or attachments within their archive. Thirdly, it offers robust security features such as data encryption, compliance management. Lastly, Microsoft Exchange Online Archiving provides scalability and flexibility.

What is your favorite aspect of this product?

My favorite aspects in MS Exchange online archiving is its pricing,

What do you dislike most about this product?

Personally there is nothing to be disliked in this feature. But when sometimes the performance weakens in Outlook. Sometimes email restoration also takes a lot of time.

What recommendations would you give to someone considering this product?

You can try it and compare pricing with previous products. It will not disappoint you.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Client Friendly Policies

Cons

  • Slower Product Innovation
  • Less Effective Service
  • Wastes Time

Most Popular Microsoft Exchange Online Archiving Comparisons

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