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Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
4% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Effective Service
  • Respectful
  • Reliable

Feature Ratings

Average 83

Mobility

86

Security

86

Drag and Drop Design

84

Electronic Signatures

83

Field Configuration and Customization

82

Workflow Automation

82

Data Analysis and Survey Function

82

Version Management

81

APIs and Integration

79

State Transformation

79

Vendor Capability Ratings

Average 82

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

82

Ease of IT Administration

82

Ease of Customization

81

Breadth of Features

81

Availability and Quality of Training

80

Vendor Support

80

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

Tim L.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Great when paired with the rest of MS365 suite.

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Connectivity to other MS apps.

What is your favorite aspect of this product?

Workflows with other MS apps.

What do you dislike most about this product?

Another piece of the control access puzzle.

What recommendations would you give to someone considering this product?

Use with MS 365.

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Cons

  • Leverages Incumbent Status
  • Less Efficient Service
  • Less Caring

Subrahmanyam S.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

Versatile Collaboration Tool

Likeliness to Recommend

8 /10

What differentiates Microsoft Forms from other similar products?

Seamless Integration with Microsoft Ecosystem: Microsoft Forms seamlessly integrates with other Microsoft 365 (formerly Office 365) applications like Excel, SharePoint, and Teams. This integration offers a cohesive experience and easy data transfer between various Microsoft tools. User-Friendly Interface: Microsoft Forms provides an intuitive and user-friendly interface that allows users to create surveys and quizzes quickly and easily, even for those with minimal technical expertise.

What is your favorite aspect of this product?

Real-Time Response Tracking: With Microsoft Forms, users can track responses in real-time, view summary data, and analyze results with built-in analytics, enhancing data-driven decision-making. Customizable Themes: Users can customize the appearance of their forms with a range of themes, colors, and images, allowing for brand alignment and personalization.

What do you dislike most about this product?

Limited Customization: Some users find the customization options limited, especially regarding form layout and design. They may prefer more extensive branding and layout customization features. Advanced Features: Users looking for more advanced survey features, such as advanced question logic, complex conditional branching, or advanced reporting options, may find Microsoft Forms lacking compared to specialized survey tools.

What recommendations would you give to someone considering this product?

Branching Logic: Microsoft Forms supports branching logic, where the form adapts based on the respondents' answers, offering a personalized survey experience. Mobile Accessibility: Microsoft Forms is accessible on mobile devices, ensuring respondents can participate in surveys from anywhere with internet access. Built-in Accessibility Features: Microsoft Forms includes accessibility features, such as screen reader support

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Efficient Service

Edem Aurelius K.

  • Role: Industry Specific Role
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Versatile tool for creating surveys and quizzes

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Definitely its Integration with Microsoft 365

What is your favorite aspect of this product?

User-friendly interface and ease of use. The new custom theme are also really cool.

What do you dislike most about this product?

Mobile version interface can be improved. Not the best experience.

What recommendations would you give to someone considering this product?

Define your survey objectives clearly and clearly make use of the branching feature. For analysis, you will definitely need Power BI or another analysis tool for advanced analysis.

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product

Most Popular Microsoft Forms Comparisons

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