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Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Microsoft Forms
8.9 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

Down 2
Since last award

89 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
95%
Negotiation and Contract:
92%
Conflict Resolution:
95%
Strategy & Innovation:
91%
Service Experience:
95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

Chart

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1% Negative
3% Neutral
96% Positive

Pros

  • Acts with Integrity
  • Trustworthy
  • Effective Service
  • Respectful

Feature Ratings

Average 84

Security

87

Mobility

86

Field Configuration and Customization

84

Drag and Drop Design

84

Electronic Signatures

83

Workflow Automation

83

Data Analysis and Survey Function

81

State Transformation

81

APIs and Integration

81

Version Management

81

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

83

Ease of IT Administration

82

Availability and Quality of Training

81

Vendor Support

81

Ease of Customization

81

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

Thalia Ester M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Surveys, questionnaires and formats.

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Among all things, it is a product that tries to satisfy our need, especially in the area of ​​the human resources department, although due to its adaptability it can be used in any area of ​​the organization. It allows us, in turn, that it was the red type of formats to be able to make multiple forms without complications and in a short time to develop strategies to know the opinion of our customers as well as the behavior of our employees.

What is your favorite aspect of this product?

Undoubtedly the usability of its main letter is a product that is used frequently, so the fact that it is easy to use saves a lot of time the forms that are sent through it allow us to know exactly what people need and their adaptability makes it easy to use to answer surveys from both a web browser and a smartphone

What do you dislike most about this product?

There are some details that are not so good, for example the theme of the header between products is a bit limited but in a general sense it has allowed us to create different formats that have satisfied our needs. Although two options are quite valid, I tend to see some details when making the sheet support in excel constantly.

What recommendations would you give to someone considering this product?

I do not see why a company not being able to use this software in the end does not represent a greater difficulty so that the questionnaires and forms and surveys are also done in a simple way, it also allows to know the opinion of a large number of people instantly and export responses to other databases as long as the Office platform environment is handled.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Reliable

Adam T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

Great platform for evaluating!

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Its straightforward yet compelling method of producing significant data for the maintainability of the association, its adjustable structures have permitted us to comprehend valuable data that workers, accomplices, and partners may have, through a basic and absolutely adaptable cycle, has been imaginative since it has assisted us with making on the web frames that thus encourage the cycles in the dynamic.

What is your favorite aspect of this product?

There are various highlights like surveying, studies, and challenges that we have had the option to use particularly since turning into a distant division to keep our group as connected as could really be expected.

What do you dislike most about this product?

I truly don't have whatever I detest about it. Out of all the review applications I have utilized this one was the easiest to use by a long shot. I would enthusiastically suggest this stage over different overviews destinations accessible because of the adaptability too and the confided in the name. Nobody imagines that it is spam when the connection is shipped off them so we get a higher reaction rate.

What recommendations would you give to someone considering this product?

In the event that you have an Office 365 membership and you are needing a brisk review apparatus, Microsoft Forms will be all that anyone could need. It is important for the Microsoft Office family, you will as of now be recognizable when you fire setting up your first overview.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Effective Service

Ben L.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

Great to collect data from out team members

Likeliness to Recommend

8 /10

What differentiates Microsoft Forms from other similar products?

Very easy to use

What is your favorite aspect of this product?

Its included with our licensing

What do you dislike most about this product?

Not as feature rich as other products.

What recommendations would you give to someone considering this product?

Check it meets all your requirements before switching as it isnt very feature rich

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

Cons

  • Slower Product Innovation

Most Popular Microsoft Forms Comparisons

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