
What is Microsoft Forms?
Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Forms Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Forms.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
Down
2
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 91%
- Service Experience:
- 95%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Forms?
Pros
- Acts with Integrity
- Trustworthy
- Effective Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Mobility
Field Configuration and Customization
Drag and Drop Design
Electronic Signatures
Workflow Automation
Data Analysis and Survey Function
State Transformation
APIs and Integration
Version Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Also Featured in...
Microsoft Forms Reviews

Tauseef S.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2021
Easy to use but lacks some key features.
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
The integration with other Microsoft office app makes it very time saving and gives a very seamless experience.
What is your favorite aspect of this product?
It is super easy to use, any person with little to no knowledge of online forms can create one easily. It comes with 12 template ready to use that covers almost all type of forms and this saves a lot of time.
What do you dislike most about this product?
There is no room of customization if you want to create a form different than a generic form. Other than that everything works just fine.
What recommendations would you give to someone considering this product?
It is very simple and easy to use if you want to make a quick basic form for your surveys or educational form. If you work in these areas go for it.
Pros
- Reliable
- Performance Enhancing
- Inspires Innovation
- Saves Time

Simran C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2020
Great product, easy to use, easy to create forms
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
Forms is easy to use, well priced and integrates well with other Microsoft and non-Microsoft apps
What is your favorite aspect of this product?
Easy to use!
What do you dislike most about this product?
Nothing to dislike, it could be a bit better experience when sharing a form with another creator
What recommendations would you give to someone considering this product?
Purchase this product if you use the Microsoft stack as its easy to use!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Finance
- Industry: Construction
- Involvement: End User of Application
Submitted May 2020
Great form used for surveys and polls
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing