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Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Microsoft Forms
8.9 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

Down 2
Since last award

89 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
95%
Negotiation and Contract:
92%
Conflict Resolution:
95%
Strategy & Innovation:
91%
Service Experience:
95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

Chart

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1% Negative
3% Neutral
96% Positive

Pros

  • Acts with Integrity
  • Trustworthy
  • Effective Service
  • Respectful

Feature Ratings

Average 84

Security

87

Mobility

86

Field Configuration and Customization

84

Drag and Drop Design

84

Electronic Signatures

83

Workflow Automation

83

Data Analysis and Survey Function

81

State Transformation

81

APIs and Integration

81

Version Management

81

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

83

Ease of Data Integration

83

Ease of IT Administration

82

Vendor Support

81

Availability and Quality of Training

81

Breadth of Features

81

Ease of Customization

81

Product Strategy and Rate of Improvement

80

Microsoft Forms Reviews

Tauseef S.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2021

Easy to use but lacks some key features.

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

The integration with other Microsoft office app makes it very time saving and gives a very seamless experience.

What is your favorite aspect of this product?

It is super easy to use, any person with little to no knowledge of online forms can create one easily. It comes with 12 template ready to use that covers almost all type of forms and this saves a lot of time.

What do you dislike most about this product?

There is no room of customization if you want to create a form different than a generic form. Other than that everything works just fine.

What recommendations would you give to someone considering this product?

It is very simple and easy to use if you want to make a quick basic form for your surveys or educational form. If you work in these areas go for it.

Pros

  • Reliable
  • Performance Enhancing
  • Inspires Innovation
  • Saves Time

Simran C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2020

Great product, easy to use, easy to create forms

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Forms is easy to use, well priced and integrates well with other Microsoft and non-Microsoft apps

What is your favorite aspect of this product?

Easy to use!

What do you dislike most about this product?

Nothing to dislike, it could be a bit better experience when sharing a form with another creator

What recommendations would you give to someone considering this product?

Purchase this product if you use the Microsoft stack as its easy to use!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Finance
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2020

Great form used for surveys and polls

Likeliness to Recommend

7 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Microsoft Forms Comparisons

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