What is Microsoft Intune?
Simplify modern workplace management and achieve digital transformation with Microsoft Intune. Create the most productive Microsoft 365 environment for users to work on devices and apps they choose, while protecting data.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Intune Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Intune.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Up
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 96%
- Negotiation and Contract:
- 85%
- Conflict Resolution:
- 90%
- Strategy & Innovation:
- 90%
- Service Experience:
- 87%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Intune?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Device Management
Application Management
User Privacy
Location Services
Mobile Productivity
Content Management
Reporting
Single Pane of Glass
Security Management
Integration with ITSM and ITAM Tools
Expense Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Ease of Implementation
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Vendor Support
Also Featured in...
Microsoft Intune Reviews
Mudassar H.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2024
Independent Device Management for organization
Likeliness to Recommend
What differentiates Microsoft Intune from other similar products?
Intune has an absolute vast amount of capability to manage devices. Starting with the accqusion and on boarding phase, auto-pilot alows intune to enroll devices directly from factory into the company.
What is your favorite aspect of this product?
Easy rollout of software to groups of computers. The advantage is that you do not have to go on site to install software manually. I use Microsoft Intune together with the endpoint manager to roll out complete systems including all software without having to in
What do you dislike most about this product?
While Intune integrates well with other Microsoft services, some users may find that third-party integrations are more limited compared to other UEM solutions and The cost of Intune licensing may be a concern for some organizations, The extensive range of policy options in Intune can be overwhelming, leading to challenges in configuring and fine-tuning policies
What recommendations would you give to someone considering this product?
Highly recommended product for advanced Device Management.
Pros
- Continually Improving Product
- Enables Productivity
- Unique Features
- Efficient Service
Festus D.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Nov 2024
Easy transition from on-prem to cloud-based manage
Likeliness to Recommend
What differentiates Microsoft Intune from other similar products?
Advanced Conditional Access policies, which provide a greater level of protection by granting or denying access to apps and resources based on user, device, and location conditions, are made possible by Intune's close integration with Azure AD.
What is your favorite aspect of this product?
Intune is the perfect option for contemporary, varied environments because it allows for the management of a large variety of devices (Windows, macOS, iOS, and Android) from a single platform.
What do you dislike most about this product?
Despite its strength and abundance of capabilities, the platform can be difficult to properly set up and administer, especially when it comes to more complicated aspects like security rules, application administration, and Conditional Access.
What recommendations would you give to someone considering this product?
Because of its close ties to the Microsoft ecosystem, Intune excels at managing a variety of Windows, macOS, iOS, and Android devices, but it excels at Windows devices in particular.
Pros
- Fair
- Security Protects
- Helps Innovate
- Performance Enhancing
Vinay R.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Oct 2024
Support disappoints! Before, Now and Always!
Likeliness to Recommend
What differentiates Microsoft Intune from other similar products?
License bundling
What is your favorite aspect of this product?
Microsoft apps
What do you dislike most about this product?
They are not as good as MobileIron when it comes to giving flexibility with creating nested groups.
What recommendations would you give to someone considering this product?
Go with it only if you are a heavy Microsoft products user
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Cons
- Less Efficient Service
- Less Effective Service
- Less Caring
