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Microsoft Power Automate Logo Award Winner Product Badge
Microsoft Power Automate Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Power Automate

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Power Automate
8.8 /10

What is Microsoft Power Automate?

Discover a better way to get things done across your organization through digital and robotic process automation. Build time-saving workflows into everything from individual tasks to large-scale systems with seamless integration using hundreds of prebuilt connectors.Enable everyone to build secure workflows with a no-code guided experience and cloud-based data loss prevention, identity, and access management services.

Company Details


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Awards & Recognition

Microsoft Power Automate won the following awards in the Robotic Process Automation - Enterprise category

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Microsoft Power Automate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Power Automate.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Power Automate?

4% Negative
5% Neutral
91% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Reliable
  • Saves Time

Feature Ratings

Average 82

Automation Apps

85

Role-Based Access

84

Code-Free Programming

83

Concurrent Work

83

Central Deployment

83

Unsupervised Launch

83

Performance Monitoring

83

Action Logging

82

Native AI

80

Sentiment Analysis

80

User Libraries

80

Vendor Capability Ratings

Average 81

Business Value Created

85

Quality of Features

82

Ease of IT Administration

82

Ease of Implementation

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Breadth of Features

81

Product Strategy and Rate of Improvement

80

Ease of Customization

80

Availability and Quality of Training

78

Vendor Support

75

Microsoft Power Automate Screenshots

Microsoft Power Automate Videos

Microsoft Power Automate Reviews

Chandan D.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Power to Workflows, Premium Connectors are costly

Likeliness to Recommend

10 /10

What differentiates Microsoft Power Automate from other similar products?

When compared to other workflow engines like SNOW & Nintex, Microsoft Power Automate stands out being the most user friendly and intuitive Workflow designer tool. From the setup, configuration, distribution and licensing, Power Automate show cases simplicity. The UX for designing the workflow with drag and drop capability and connectors of variety adds to the flavor. Power Automate unlike its competitors, collaborates seamlessly with other techs and products and is a crown jewel of the Microsoft Power Platform. Integrates easily with SharePoint, Power Apps and Power BI to provide the complete process automation solution.

What is your favorite aspect of this product?

The ease of implementation is the best feature of Power Automate. Power Automate empowers citizen development and aids users to build application with minimum IT Support. The varied range of connectors available help in connecting to almost all SaaS technologies. Power Automate HTTP Connectors connects to REST APIs to provide ability to connect to all services exposed via REST. The Custom Connector feature, aids in creating and deploying custom connectors to connect to techs unavailable under normal connectors. The Premium connectors expose almost all new technologies and their services. This makes integrations seamless and easy to implement.

What do you dislike most about this product?

Power Automate although features a wide variety of connectors to connect to latest SaaS Solutions, the major demerit is connecting to On Prem solutions. Integrating Power Automate with On Prem SQL, Oracle, SharePoint solution is a painful task. It requires a complete server dedicated to the Power Platform Gateway service which serves as a gate for transactions between On Prem and the Microsoft Cloud. Utilizing Power Automate puts your data at risk as the data is sent out of company network in to the cloud.

What recommendations would you give to someone considering this product?

Power Automate is extensively used to automate processes by workflows. Its a must have capability if your organization is targeting Citizen Development & Process Automation. You can definitely work out a pricing model strategy with Microsoft Vendor to customize the license model for your organization.

Pros

  • Enables Productivity
  • Appreciates Incumbent Status
  • Security Protects
  • Helps Innovate

Manoj T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Automated full fledged testing

Likeliness to Recommend

8 /10

What differentiates Microsoft Power Automate from other similar products?

With power automate we have been able to reduce significantly the manual tasks being done earlier and automate them helping us save money for resources and time aswell

What is your favorite aspect of this product?

The testing modules can be automated easily using predefined workflows and customizing them to our preference thus lowering the amount of development from scratch required

What do you dislike most about this product?

Enhancements like Automated notifications to Teams application on job completition would be good to have

What recommendations would you give to someone considering this product?

Overall a good RPA tool to reduce the time and effort spent on testing

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Effective Service

Andrew F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Revolutionized testing strategies

Likeliness to Recommend

8 /10

What differentiates Microsoft Power Automate from other similar products?

Power Automate provides a great platform for newbies to learn and get started into RPA tools without much dependency on coding skills

What is your favorite aspect of this product?

It helps in making the testing strategies efficient with the help of well defined integration and monitoring features

What do you dislike most about this product?

Bug fixes take some time to arrive

What recommendations would you give to someone considering this product?

An excellent tool to level up testing and also save time through automation

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Caring

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