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Miro

Miro

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Awards & Recognition

Miro won the following awards in the Whiteboard Software category

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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

1% Negative
5% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 86

Collaboration

92

Infinite Canvas

87

Annotation

86

Screen Sharing

85

Sticky Notes

85

Record, Save, and Export Canvases

83

Integration with Meeting Solutions

83

Multimedia Content

82

Role-Based Access

82

Surveys and Polling

81

Vendor Capability Ratings

Average 83

Quality of Features

89

Ease of Implementation

88

Business Value Created

86

Breadth of Features

86

Ease of Data Integration

85

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Ease of IT Administration

81

Ease of Customization

81

Vendor Support

78

Miro Reviews

Angel R.

  • Role: Human Resources
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Miro is Great for team building sessions

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

It's an online whiteboard where multiple people can work together. It enables group members to collaborate in real-time regardless of their location. It's possible for multiple people to make an announcement at once.

What is your favorite aspect of this product?

It is user-friendly enough for students and professionals to utilize effectively due to its intuitive design. In addition to Microsoft Team and Trello, Google Drive can also be used. For an efficient mapping process and the convenient use of elements/tools, it's helpful to have a table that allows for both of these things, as well as a clear view of all parties involved.

What do you dislike most about this product?

Some users may be put off by Miro's pricing structure. There is a free tier with less bells and whistles, but higher tiers need payment for access to the full suite of tools.

What recommendations would you give to someone considering this product?

Team members benefit from sharing a common interface. Taking notes and constructing diagrams to better visualize concepts is a breeze. Our company has found this platform to be both useful and efficient.

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Saves Time

Ethan K.

  • Role: Operations
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Powerful group brainstorming tool

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Miro lets you set up a virtual corkboard where you and your team may post notes and make connections between them. In addition, it helps clients see the big picture of the project we're working on, which facilitates communication and feedback.

What is your favorite aspect of this product?

By providing a wide variety of premade layouts, Miro shortens the time it takes to get a new brainstorming session up and running. Miro is quite useful for simplifying complex topics. Teams may construct drawings, charts, and maps with its boards to better visualize information and reach decisions more quickly.

What do you dislike most about this product?

Miro's notifications might be enhanced. It's easy to miss when teammates make changes on boards you share, but this might be avoided if alerts were more flexible and easier to handle.

What recommendations would you give to someone considering this product?

The abundance of templates available in Miro is a major plus. Having these pre-made templates at your disposal facilitates efficient communication and collaboration during the ideation and planning stages of any project.

Pros

  • Continually Improving Product
  • Reliable
  • Saves Time
  • Security Protects

Daniel F.

  • Role: Operations
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

I like how easy teamwork is made using Miro

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Easily create flowcharts with the help of Miro. It generates visual representations of the sales process that are both understandable and straightforward to use. As a result, it's an easy way to monitor development and set priorities for work when required. At any time, anyone can log in and see these images.

What is your favorite aspect of this product?

Miro aids me in coordinating cross-departmental teams. It has worked wonderfully as a means of collecting the necessary data from everyone. It's also a great place to track how far you've come in achieving your objectives. The information is compiled in a one location, making it simple to digest for anyone.

What do you dislike most about this product?

The procedure for dividing up boards is unclear. Since everyone at Miro works so well together, the result is rewarding, but the path to get there has room for improvement.

What recommendations would you give to someone considering this product?

Even after hiring a new team member, we need to keep tabs on their progress through each sales process to guarantee their success. Our increased sales volume is a direct result of Miro's meticulous process planning, which has also boosted the company's profile. We've seen a rise in both client happiness and loyalty.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Helps Innovate

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