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Miro

Miro

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Awards & Recognition

Miro won the following awards in the Whiteboard Software category

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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

Up 1
Since last award

87 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
93%
Conflict Resolution:
94%
Strategy & Innovation:
94%
Service Experience:
95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

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2% Negative
3% Neutral
95% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Annotation

86

Infinite Canvas

85

Sticky Notes

85

Screen Sharing

84

Multimedia Content

82

Record, Save, and Export Canvases

82

Integration with Meeting Solutions

82

Role-Based Access

81

Surveys and Polling

81

Vendor Capability Ratings

Average 83

Quality of Features

87

Business Value Created

87

Ease of Implementation

86

Breadth of Features

84

Ease of Data Integration

84

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

83

Ease of IT Administration

81

Ease of Customization

81

Availability and Quality of Training

80

Vendor Support

78

Miro Reviews

  • Role: Consultant
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2021

Great product with excellent features.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Deacon A.

  • Role: Industry Specific Role
  • Industry: Electronics
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

Great integration with other design tools!

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

For me, it’s the entire suite of products. Freehand doesn’t seem to do anything different than Miro, but it integrates with all of my other tools.

What is your favorite aspect of this product?

It’s integration with my other Invision tools

What do you dislike most about this product?

There’s nothing I dislike

What recommendations would you give to someone considering this product?

If you use other tools Invision tools, this is worth a look for collaboration

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Romi K.

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Excited at first but now don't really use it much.

Likeliness to Recommend

7 /10

What differentiates Miro from other similar products?

Marketing and a team behind it. It's good to have UI/UX designers backing such a product.

What is your favorite aspect of this product?

Freehand and live meetings, communicating and taking client feedback.

What do you dislike most about this product?

A little complex to get clients on board.

What recommendations would you give to someone considering this product?

Go for it if it floats your boat.

Pros

  • Fair
  • Trustworthy
  • Efficient Service
  • Helps Innovate

Cons

  • Slower Product Innovation
  • Less Productive

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