What is Mixpanel?
Mixpanel's event-based tracking solution gives product teams the ability to gain insights into how to best acquire, convert, and retain their users across web and mobile platforms. Powerful, flexible, and easy-to-use, Mixpanel enables teams to learn from their user data and innovate rapidly in creating winning products.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
100 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mixpanel?
Pros
- Respectful
- Transparent
- Helps Innovate
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audience Segmentation
Data Visualization
Device and Browser Analytics
Customer Value Analysis
API Framework
Audience Demographics
Customer Journey Modelling
Paid Search Integration
Conversion Analysis
Search Engine Optimization
Social Media Analytics
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Breadth of Features
Usability and Intuitiveness
Business Value Created
Quality of Features
Availability and Quality of Training
Vendor Support
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
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Mixpanel Reviews
Tony Y.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Mar 2024
Powerful insights but requires a lot of learning
Likeliness to Recommend
What differentiates Mixpanel from other similar products?
Mixpanel stands out for its deep analytical capabilities, particularly in user behavior tracking and cohort analysis, offering insights that go beyond basic analytics and its ability to provide real-time data is what sets it apart from similar providers.
What is your favorite aspect of this product?
The real time analytics is my favorite part of Mixpanel.
What do you dislike most about this product?
The high cost that comes with using Mixpanel is something worth looking into,
What recommendations would you give to someone considering this product?
I recommend that you train at least 1 full time employee on Mixpanel and make sure he has the brains to hold all the required info in his mind!
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Performance Enhancing
Sai P.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Dec 2023
One Tool to Rule App & Web Data
Likeliness to Recommend
What differentiates Mixpanel from other similar products?
I've had a great experience with MixPanel so far. It gives us a detailed view of our users' behavior and how they interact with our product. We've tried other tools like Google Analytics, but MixPanel's event-based tracking gives us a better understanding of how people use our product. We can see the difference in usage behavior between power users and normal users, and we can track user retention and stickiness over time.
What is your favorite aspect of this product?
Mixpanel is a powerful tool that helps us gain valuable insights and improve our strategies. Although it takes some time to learn, once you get the hang of it, and it's very easy to use. The platform's strength lies in its comprehensive data analysis tools that enable us to analyze a lot of data in great detail. Additionally, Mixpanel's integration features are seamless and enhance its usefulness, making it a valuable tool in our toolkit.
What do you dislike most about this product?
We cannot easily master the use cases of MixPanel without putting in dedicated efforts and overcoming a steep learning curve to become familiar with its features and navigation process. It would be greatly appreciated if you could provide detailed documentation to help us understand how each feature distinguishes from the other.
What recommendations would you give to someone considering this product?
Mixpanel is a useful tool that helps businesses track and analyze user behavior in real-time. It offers detailed analytics capabilities, event tracking, and segmentation tools. Although it takes some time to learn, it can help optimize user experience and drive conversions.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Loana A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2023
A Powerful yet Intuitive Analytics Solution
Likeliness to Recommend
What differentiates Mixpanel from other similar products?
It tracks, analyzes, and visualizes key engagement metrics to help organizations understand user behavior. I have found Mixpanel to be an invaluable tool for gaining actionable and impactful insights as a business analyst who relies on data to drive strategy. Mixpanel is very easy to use, even if you have minimal technical knowledge. You can track events and analyze user actions without any difficulty. The drag-and-drop interface is intuitive, allowing you to build funnels, cohorts, and custom reports that involve events, properties, and dimensions that are essential in understanding the user experience.
What do you dislike most about this product?
Mixpanel has some limitations, such as not having the advanced statistical modeling and data science capabilities that other analytics tools offer. Additionally, Mixpanel doesn't track website analytics due to its product analytics focus, which necessitates the use of another solution.
What recommendations would you give to someone considering this product?
Nevertheless, Mixpanel strikes a balance between simplicity and smart analysis, making it priceless for product teams. Mixpanel gives me access to detailed event and user information, intelligent alerts, and clear visual displays. This allows me to create engaging narratives that lead to important product decisions. I recommend Mixpanel to any analyst looking for a data-focused way to understand and enhance digital products.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity