What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Efficient Service
- Enables Productivity
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Templates & Question Library
Questionnaire Design/Survey Builder
Customizable Branding
Multi-Media Support
Mobile Support
Multi-Channel Distribution
Role and User Management
Data Analysis and Visualization
Branching and Logic
3rd-Party Integrations
Collaboration
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of Data Integration
Breadth of Features
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Also Featured in...
SurveyMonkey Enterprise Reviews
Rajendra S.
- Role: Finance
- Industry: Healthcare
- Involvement: End User of Application
Submitted Oct 2023
Insights on Demand!
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
It offers a wide range of survey creation options and analysis tools, making it accessible to users with varying levels of expertise
What is your favorite aspect of this product?
My favorite aspect of SurveyMonkey is its ability to collect and analyze data in real time. It's invaluable for conducting patient satisfaction surveys and quickly responding to feedback.
What do you dislike most about this product?
Nothing currently
What recommendations would you give to someone considering this product?
SurveyMonkey is a versatile tool for most professionals. Start with the free version, and as your survey needs grow, consider upgrading to unlock more advanced features
Pros
- Enables Productivity
- Includes Product Enhancements
- Continually Improving Product
- Reliable
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Oct 2023
How SurveyMonkey Enterprise Became Our Go-To
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Effective Service
Suzan P.
- Role: C-Level
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Aug 2023
Reliable product!
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
I think Survey Monkey is different from other products because of how innovative, and ahead of it's time it was when it initially came out. When I first learned about it, I couldn't find another product like it.
What is your favorite aspect of this product?
My favorite aspect of Survey Monkey is how reliable it is. My client services team always knows that they will be able to complete the tasks I give them with Survey Monkey in a timely manner.
What do you dislike most about this product?
There's honestly nothing I dislike about Survey Monkey. My staff still uses it, I just happened to switch to Google Forms for myself as the owner of my business because of the ease of access Google Forms gives me.
What recommendations would you give to someone considering this product?
I would reiterate that Survey Monkey is a very reliable platform. You always know what you're getting when you are using Survey Monkey. I also like how well organized everything is, and how easy it is to use it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
