Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
SurveyMonkey Enterprise Logo Award Winner Product Badge
SurveyMonkey Enterprise Logo Award Winner Product Badge
Momentive

SurveyMonkey Enterprise

8.7 /10
Category
SurveyMonkey Enterprise
8.7 /10

What is SurveyMonkey Enterprise?

SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

SurveyMonkey Enterprise won the following awards in the Survey Software category

Filter By

SurveyMonkey Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SurveyMonkey Enterprise.

88 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SurveyMonkey Enterprise?

2% Negative
9% Neutral
89% Positive

Pros

  • Reliable
  • Efficient Service
  • Enables Productivity
  • Saves Time

Feature Ratings

Average 85

Templates & Question Library

87

Questionnaire Design/Survey Builder

87

Customizable Branding

85

Multi-Media Support

85

Mobile Support

85

Multi-Channel Distribution

85

Role and User Management

84

Data Analysis and Visualization

84

Branching and Logic

83

3rd-Party Integrations

82

Collaboration

82

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Usability and Intuitiveness

86

Quality of Features

85

Vendor Support

85

Breadth of Features

84

Ease of Data Integration

83

Business Value Created

83

Availability and Quality of Training

83

Ease of IT Administration

82

Ease of Customization

82

Product Strategy and Rate of Improvement

79

SurveyMonkey Enterprise Reviews

Daniel E.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Extremely useful platform

Likeliness to Recommend

8 /10

What differentiates SurveyMonkey Enterprise from other similar products?

Some pop-ups cannot be used to offer survey topic ideas. Additionally, survey sample templates are occasionally lacking. Although cost of solution is unaffordable for a small organization. SurveyMonkey is another mechanism we employ to get feedback from our participants. Along with aiding in the creation of thoughtful surveys, it also provides for a sizable number of responders. The data we receive after conducting our surveys is always manageable and simple to evaluate.

What is your favorite aspect of this product?

The user interface of SurveyMonkey is quick and responsive, making it simple to put together surveys of all kinds. While the analytical component is quite useful, it also makes it simple to deliver surveys through sizable email lists. The fact that we can remove the SM branding, organize the survey easily, and select from a variety of question formats is crucial.

What do you dislike most about this product?

The analytics are the most popular critique of the platform, thus there is potential for enhancement to make the data more comprehensible and accessible. The platform's popularity might soar if its analytics and data filters can be trusted.

What recommendations would you give to someone considering this product?

This was a great tool for all types of surveys and organizations. It did a lot for us and provided high-quality work and significant business revenue, and we were very happy with it. And would want to strongly suggest this for your company's best results survey.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Effective Service
  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Dec 2022

Easy and flexible survey app

Likeliness to Recommend

8 /10

Pros

  • Continually Improving Product
  • Unique Features
  • Effective Service
  • Helps Innovate

Cons

  • Leverages Incumbent Status

Davide P.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Rapid survey and a lot of analyis

Likeliness to Recommend

8 /10

What differentiates SurveyMonkey Enterprise from other similar products?

Very easy building survey and distribuite them

What is your favorite aspect of this product?

The distribution process

What do you dislike most about this product?

Not too much customizable

What recommendations would you give to someone considering this product?

If you have to get results from survey

Pros

  • Inspires Innovation
  • Acts with Integrity
  • Friendly Negotiation
  • Performance Enhancing

Cons

  • Less Respectful
  • Commodity Features
  • Security Frustrates

Most Popular SurveyMonkey Enterprise Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019