What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Efficient Service
- Enables Productivity
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Templates & Question Library
Questionnaire Design/Survey Builder
Customizable Branding
Multi-Media Support
Mobile Support
Multi-Channel Distribution
Role and User Management
Data Analysis and Visualization
Branching and Logic
3rd-Party Integrations
Collaboration
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of Data Integration
Breadth of Features
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
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SurveyMonkey Enterprise Reviews
Amanda P.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2022
Vigorous and effective tool
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
We moved to MonkeySurvey after working on nearly more than five tools and sooner or later discovered some ground-breaking elements in MonkeySurvey so we held on to it permanently. MonkeySurvey has a great and convenient steer user interface. It affords a big variety of prepared-to-use layouts or if someone chooses to sketch the entire survey it is really straightforward.
What is your favorite aspect of this product?
I honestly completely admire its mobile application that enables research work to go on even on my cellular device. Using this astounding product I can send surveys and take a look at outcomes without any problem on my mobile. Aside from this, MonkeySurvey is simply easy and provides an appalling seem to make it viable to work on it as an enjoyable strategy.
What do you dislike most about this product?
This is a very rigid and adaptable product, the hard thing I can denounce is its fee. It is no longer always the lawsuit that the pricing models of this tool are excellent for the desires and size of an enterprise. The pricing hierarchy of this software may be extremely costly for startups.
What recommendations would you give to someone considering this product?
After retaining a lengthy trip with survey tools I can presently announce that MonkeySurvey has a distinct approach and the capability to discover a lot of invisible opportunities. This software program is so easy and impressive. It has extra personalization and templates than its private ls. Its interface is no longer a complex opportunities position to acquire quick remarks on your conclusions.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Efficient Service
Sandy R.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2022
Fantastic Survey Software
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
It is so easy to use, everyone gets it the first time. SurveyMonkey has awesome template designs to conduct surveys.
What is your favorite aspect of this product?
SurveyMonkey is excellent with the question prompts while setting up surveys. It's easy to build a complete analytical survey within a few minutes. It also has useful tools to analyze results, that are more relevant and useful with a premium subscription.
What do you dislike most about this product?
It has Poor renewal options. I also think that the analytical graphs look rudimentary.
What recommendations would you give to someone considering this product?
I would recommend other users to start with the free plan and see if it fits their organizational needs before committing fully. The features, in my opinion are impressive and worth a try.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Russell P.
- Role: Sales Marketing
- Industry: Apparel
- Involvement: End User of Application
Submitted Oct 2022
Great Features for Surveys
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Integrates swiftly with SalesForce to help convert data into insights. It also has an intuitive interface to view and manage user activities and data sharing.
What is your favorite aspect of this product?
Wea re assured of security of sensitive survey data - we have never had a breach for the three years we've used it. The automation is also great which boosts our scalability.
What do you dislike most about this product?
It is an uphill task to wrap your head around how all the features work.
What recommendations would you give to someone considering this product?
To go for it, customization and security is at its peak with SurveyMonkey.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
