What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Efficient Service
- Enables Productivity
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Templates & Question Library
Questionnaire Design/Survey Builder
Customizable Branding
Multi-Media Support
Mobile Support
Multi-Channel Distribution
Role and User Management
Data Analysis and Visualization
Branching and Logic
3rd-Party Integrations
Collaboration
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Vendor Support
Breadth of Features
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
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SurveyMonkey Enterprise Reviews
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2022
Industry Standard
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Elena G.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2022
The best way to collect and analyze survey data
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
There are a few key things that differentiate SurveyMonkey from other similar products. First, SurveyMonkey has a very user-friendly interface that makes it easy to create and distribute surveys. Second, SurveyMonkey offers a wide variety of question types and customization options, which allows users to create surveys that are tailored to their specific needs. Finally, SurveyMonkey provides detailed reports and analytics that can help users understand the results of their surveys.
What is your favorite aspect of this product?
Most of all I appreciate its ease of use. I am able to create surveys very quickly and easily, and I can also share them with others with just a few clicks. Additionally, I like that I can see the results of my surveys in real-time, which helps me to gauge the effectiveness of my questions.
What do you dislike most about this product?
SurveyMonkey can be expensive if users want to use all the features and access all the data. Also, there are not many opportunities to see how your survey compares to others.
What recommendations would you give to someone considering this product?
I think SurveyMonkey is a great product. It is well designed and easy to use. I would recommend it to anyone who is looking to streamline the data collection process.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Gregorio T.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Aug 2022
Great tool to get data directly from protagonists!
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Easy to implement, run and create your own survey for your employees and clients.
What is your favorite aspect of this product?
simple to use, with a long capacity to create surveys and questionnaires to obtain a wide range of responses from various situations that may arise.
What do you dislike most about this product?
That limit the number of devices that can be used to manage said platform.
What recommendations would you give to someone considering this product?
Great product and bunches of features and easy to implement. Go for it!
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Saves Time