What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Efficient Service
- Enables Productivity
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Templates & Question Library
Questionnaire Design/Survey Builder
Customizable Branding
Multi-Media Support
Mobile Support
Multi-Channel Distribution
Role and User Management
Data Analysis and Visualization
Branching and Logic
3rd-Party Integrations
Collaboration
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Vendor Support
Breadth of Features
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
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SurveyMonkey Enterprise Reviews
Ramón C.
- Role: Operations
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Jun 2022
Great Software
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Excellent software, fast and secure
What is your favorite aspect of this product?
The platform and the aspect
What do you dislike most about this product?
I dotn have nothing
What recommendations would you give to someone considering this product?
i 100 % percent
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
George Y.
- Role: Information Technology
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Jun 2022
Very simple and easy to use survey builder
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
SurveyMonkey stands out among its competitors with their fast & responsive support team. The product itself is amazing and allows you to create and manage your surveys easily.
What is your favorite aspect of this product?
SurveyMonkey has a lot of useful and positive things, the best of them is the easy to use survey builder that comes with ready to use templates and lets you launch your survey within minutes.
What do you dislike most about this product?
Even though SurveyMonkey is a very good product but the level of which they add templates is non moving.
What recommendations would you give to someone considering this product?
I recommend using SurveyMonkey as your go to solution for anything related to surveys.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cynthia M.
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted Jun 2022
An exceptional tool for taking surveys.
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
SurveyMonkey is one of the best and most complete surveying application available in the market. They provide great templates to get you started. I like how easy it is to customize by modifying the templates or adding to them. I have used SurveyMonkey many times both in business and personal life since it's one of the top survey sites you will find in the industry.
What is your favorite aspect of this product?
I have been using SurveyMonkey for years now and everything about it is amazing and robust. It's very easy and fast to create comprehensive surveys with the help of SurveyMonkey. When taking surveys, i always have a user friendly experience and it's very easy to select desired answers.
What do you dislike most about this product?
SurveyMonkey is my favorite tool to take surveys and nothing negative to mention about it.
What recommendations would you give to someone considering this product?
I recommend SurveyMonkey for taking surveys.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy