What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Efficient Service
- Enables Productivity
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Templates & Question Library
Questionnaire Design/Survey Builder
Customizable Branding
Multi-Media Support
Mobile Support
Multi-Channel Distribution
Role and User Management
Data Analysis and Visualization
Branching and Logic
3rd-Party Integrations
Collaboration
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Vendor Support
Breadth of Features
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Also Featured in...
SurveyMonkey Enterprise Reviews
Julia Maria M.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
Detailed adjustments are possible
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
You can choose an interactive template, so you can create an informal questionnaire like Zoom. Even beginners can create questions intuitively. In particular, you can make other choices with just one click.
What is your favorite aspect of this product?
There are several functions, and depending on the answer to the question, you can change the destination of the next question, disable multiple answers from the same device, change the layout of the questionnaire form and make quite detailed settings. Also, when it comes to extracting data, you can choose Powerpoint or PDF format, but the layout is quite good. It was a Powerpoint as it was extracted from SurveyMonkey, but it was well-received for its good design.
What do you dislike most about this product?
When extracting data, if the chart element name was long, the number of characters displayed appeared to be limited, cut in half and had to be corrected manually.
What recommendations would you give to someone considering this product?
It is used not only for questionnaires but also for evaluation forms. It also has an anonymous function, so it could be used for elections. It can be used in several fields. I was instructed to compile the training questionnaire and had to go through the process from selecting the questionnaire form to creating the report in a few hours.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cannon C.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
Capable platform
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
More robust than other survey tools
What do you dislike most about this product?
Missing some advanced functionality
What recommendations would you give to someone considering this product?
Use this for smaller initiatives
Pros
- Generous Negotitation
- Helps Innovate
- Reliable
- Performance Enhancing
Bill R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Great survey platform.
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Robust features. Great reportings. The analytics are excellent. Integrates with other third-party platforms. Great UI/UX.
What is your favorite aspect of this product?
Very many survey templates. Creating surveys is easy. Sharing the surveys is easy. Analyzing the surveys is easy. Creates PDFs of the results for offline viewing.
What do you dislike most about this product?
I have not met anything to dislike.
What recommendations would you give to someone considering this product?
I highly recommend SurveyMonkey, a great survey platform.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
