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SurveyMonkey Enterprise

8.7 /10
Category
SurveyMonkey Enterprise
8.7 /10

What is SurveyMonkey Enterprise?

SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.

Company Details


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Awards & Recognition

SurveyMonkey Enterprise won the following awards in the Survey Software category

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SurveyMonkey Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SurveyMonkey Enterprise.

88 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SurveyMonkey Enterprise?

2% Negative
9% Neutral
89% Positive

Pros

  • Reliable
  • Efficient Service
  • Enables Productivity
  • Saves Time

Feature Ratings

Average 85

Templates & Question Library

87

Questionnaire Design/Survey Builder

87

Customizable Branding

85

Multi-Media Support

85

Mobile Support

85

Multi-Channel Distribution

85

Role and User Management

84

Data Analysis and Visualization

84

Branching and Logic

83

3rd-Party Integrations

82

Collaboration

82

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Usability and Intuitiveness

86

Quality of Features

85

Vendor Support

85

Breadth of Features

84

Ease of Data Integration

83

Business Value Created

83

Availability and Quality of Training

83

Ease of IT Administration

82

Ease of Customization

82

Product Strategy and Rate of Improvement

79

SurveyMonkey Enterprise Reviews

Line C.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Viable option to conduct big survey & questionaire

Likeliness to Recommend

9 /10

What differentiates SurveyMonkey Enterprise from other similar products?

It is easy to use and highly customisable. very much popular amongst other voice of the customer tools It can shared with a larger audience and it generates useful graphs which can used in the presentation for further study

What is your favorite aspect of this product?

Easy to send and seamless integration with our CRM its user interface is nice huge variety of templates and not so complicated to create surveys or questionnaires.

What do you dislike most about this product?

not so appealing and colourful lacks intuitiveness doesn't provide full width on mobiles

What recommendations would you give to someone considering this product?

SurveyMonkey is the most reliable and accurate way to conduct surveys. It saves a lot of time and increases your productivity.

Pros

  • Effective Service
  • Saves Time
  • Security Protects
  • Reliable

Supriya S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Good software for surveys and collecting feedback

Likeliness to Recommend

9 /10

What differentiates SurveyMonkey Enterprise from other similar products?

Surveymonkey is quite popular and offers more choice of questions when compared to google forms.

What is your favorite aspect of this product?

It is extremely easy to use and friendly and at the same time offers a huge selection of templates and questions which makes faster to design a survey.

What do you dislike most about this product?

It is not so appealing on mobile and many times you lack the full view of the survey.

What recommendations would you give to someone considering this product?

Surveymonkey is an amazing tool and offers deeper insight and analytics to the responses answered by your audience. In my opinion, it is best suited for organisations that conduct a lot of surveys.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Iryna P.

  • Role: Sales Marketing
  • Industry: Shipping
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

SurveyMonkey - easy solution for questioning

Likeliness to Recommend

8 /10

What differentiates SurveyMonkey Enterprise from other similar products?

SurveyMonkey enables us to create the professional surveys easily and one of the most helpful features is that allows us to filter the answers, it is very helpful especially in the surveys for the massive the audience. If you are small company or non-profit organization, for the surveys, you can easily use SurveyMonkey- free version. The features of the free version will cover your needs pretty well.

What is your favorite aspect of this product?

Multiple surveys are easy to do, to create and modify surveys are also easy. If there's some sort of issue or concern, any Surveymonkey user can get a support form support center which makes the things much easier. It offers different options for the types of the questions.The templates of Survey Monkey are completely customizable. With SurveyMonkey the users can fill the Survey even without internet access and in many cases it increases the number of the answers.

What do you dislike most about this product?

It would be better if SurveyMonkey offers more design features in free version, since they are limited. The app version could be improved as well. The paid version can offer more features, personally I find the price a little expensive.

What recommendations would you give to someone considering this product?

It is an easy-to-use survey tool that you can use in your thesis or if you want to get feedback from your students at school. Although there are limitations to the use of user models, SurveyMonkey is an application that will adequately meet your needs in your survey studies.

Pros

  • Performance Enhancing
  • Trustworthy
  • Caring
  • Continually Improving Product

Cons

  • Wastes Time

Most Popular SurveyMonkey Enterprise Comparisons

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