Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
SurveyMonkey Enterprise Logo Award Winner Product Badge
SurveyMonkey Enterprise Logo Award Winner Product Badge
Momentive

SurveyMonkey Enterprise

8.7 /10
Category
SurveyMonkey Enterprise
8.7 /10

What is SurveyMonkey Enterprise?

SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

SurveyMonkey Enterprise won the following awards in the Survey Software category

Filter By

SurveyMonkey Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SurveyMonkey Enterprise.

88 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SurveyMonkey Enterprise?

2% Negative
9% Neutral
89% Positive

Pros

  • Reliable
  • Efficient Service
  • Enables Productivity
  • Saves Time

Feature Ratings

Average 85

Templates & Question Library

87

Questionnaire Design/Survey Builder

87

Customizable Branding

85

Multi-Media Support

85

Mobile Support

85

Multi-Channel Distribution

85

Role and User Management

84

Data Analysis and Visualization

84

Branching and Logic

83

3rd-Party Integrations

82

Collaboration

82

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Usability and Intuitiveness

86

Quality of Features

85

Vendor Support

85

Breadth of Features

84

Ease of Data Integration

83

Business Value Created

83

Availability and Quality of Training

83

Ease of IT Administration

82

Ease of Customization

82

Product Strategy and Rate of Improvement

79

SurveyMonkey Enterprise Reviews

Parichay N.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Good for building quick surveys and rapid results

Likeliness to Recommend

7 /10

What differentiates SurveyMonkey Enterprise from other similar products?

Easy to use with drag and drop features. Offers good features for the licence cost and the platform feels robust and reliable. Building surveys and viewing rapid results is very easy and fast

What is your favorite aspect of this product?

Quick results and required notifications

What do you dislike most about this product?

Nothing major - questions should by default be mandatory and there could inclusion of questions like hierarchy type

What recommendations would you give to someone considering this product?

Good platform to create and float quick surveys and rapid results

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation

Kanya S.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Great product! Easy to use!

Likeliness to Recommend

10 /10

What differentiates SurveyMonkey Enterprise from other similar products?

It is a trusted tool and the results are respected.

What is your favorite aspect of this product?

Different ways to collect data.

What do you dislike most about this product?

It is not so easy for multiple team users to use. One of us always has to wait for the other to verify.

What recommendations would you give to someone considering this product?

Great for all forms of data and survey collections.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Aanchal A.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Reliable platform to gather quick feedback.

Likeliness to Recommend

9 /10

What differentiates SurveyMonkey Enterprise from other similar products?

Integrations . Surveymonkey simply almost integrates with all tools that we use. This has simply made it easier to import survey data into data analysis tools we use at work.

What is your favorite aspect of this product?

Mobile compatible survey templates. This is very important for me ,as I realize that a lot of people who will access our surveys, will do that from their mobile phone , thus making it important for our surveys to work well on mobile devices.

What do you dislike most about this product?

Surveymonkey can do better, when it comes to a user like myself being able to incorporate logic into our surveys. This is currently a major Surveymonkey bottleneck.

What recommendations would you give to someone considering this product?

May not have the most aesthetically pleasing survey templates, but its templates are simply effective. Especially when targeting mobile phone users.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Most Popular SurveyMonkey Enterprise Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019