Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
SurveyMonkey Enterprise Logo Award Winner Product Badge
SurveyMonkey Enterprise Logo Award Winner Product Badge
Momentive

SurveyMonkey Enterprise

8.7 /10
Category
SurveyMonkey Enterprise
8.7 /10

What is SurveyMonkey Enterprise?

SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

SurveyMonkey Enterprise won the following awards in the Survey Software category

Filter By

SurveyMonkey Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SurveyMonkey Enterprise.

88 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SurveyMonkey Enterprise?

2% Negative
9% Neutral
89% Positive

Pros

  • Reliable
  • Efficient Service
  • Enables Productivity
  • Saves Time

Feature Ratings

Average 85

Templates & Question Library

87

Questionnaire Design/Survey Builder

87

Customizable Branding

85

Multi-Media Support

85

Mobile Support

85

Multi-Channel Distribution

85

Role and User Management

84

Data Analysis and Visualization

84

Branching and Logic

83

3rd-Party Integrations

82

Collaboration

82

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Usability and Intuitiveness

86

Quality of Features

85

Vendor Support

85

Breadth of Features

84

Ease of Data Integration

83

Business Value Created

83

Availability and Quality of Training

83

Ease of IT Administration

82

Ease of Customization

82

Product Strategy and Rate of Improvement

79

SurveyMonkey Enterprise Reviews

Jasmine A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Great features

Likeliness to Recommend

9 /10

What differentiates SurveyMonkey Enterprise from other similar products?

Ease of creating surveys and distribution

What is your favorite aspect of this product?

Easy to use tool

What do you dislike most about this product?

Nothing as of now

What recommendations would you give to someone considering this product?

Great portal for conducting customer surveys

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Efficient Service

Allison C.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Great for a quick survey application

Likeliness to Recommend

7 /10

What differentiates SurveyMonkey Enterprise from other similar products?

It's an easy to use interface and allows you to quickly create a survey without a lot of onboarding.

What is your favorite aspect of this product?

It's easy to use and widely known so it's also easy to find support.

What do you dislike most about this product?

The features were somewhat limited and it didn't allow me to customize the survey to a unique need.

What recommendations would you give to someone considering this product?

Test the survey and logic before you deploy it to ensure that you've set it up correctly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Efficient Service

Kyle H.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Create your surveys easily and quickly.

Likeliness to Recommend

10 /10

What differentiates SurveyMonkey Enterprise from other similar products?

We have obtained a great variety of functions we have the opportunity to collaborate in surveys. It has an open database and is compatible with SLQ Server. It is web-based where we can create and edit our surveys very quickly and easily.

What is your favorite aspect of this product?

It also gives you options for questions including being able to have a multiple option when choosing our surveys, open composition and drop-down lists. As it is web-based it is much more practical, we have everything at hand and when we want we create and edit.

What do you dislike most about this product?

The truth is a complete and secure platform, we do not miss anything. We analyze what we do very well and then make the necessary edits. He's very good at what he does so I don't think he has bad options.

What recommendations would you give to someone considering this product?

I recommend it 100%, it has solved our lives by being a solution with a variety of services There are no complications to install it, it is very easy to do. Channel everything very well. It is easy to use, everyone will love it in your company.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular SurveyMonkey Enterprise Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019