What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSurveyMonkey Enterprise Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on SurveyMonkey Enterprise.
88 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Efficient Service
- Enables Productivity
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Templates & Question Library
Questionnaire Design/Survey Builder
Customizable Branding
Multi-Media Support
Mobile Support
Multi-Channel Distribution
Role and User Management
Data Analysis and Visualization
Branching and Logic
3rd-Party Integrations
Collaboration
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Vendor Support
Breadth of Features
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Also Featured in...
SurveyMonkey Enterprise Reviews
Leah P.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2021
A very efficient platform.
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
A well structured software to create and offer surveys for all its users, a system where we can be able to create, modify and analyze our surveys. A platform made exclusively for surveys that are aimed at the general public that is interested in the system.
What is your favorite aspect of this product?
I really like how I can work with SurveyMonkey, the truth is that it is very easy to use, we have not had any inconvenience of any kind. SurveyMonkey is a tool with a great variety of services, we have only been using it for a few months and we think the way it works is fantastic and how it provides us with ease since it is web-based.
What do you dislike most about this product?
I think that at the moment everything has turned out very well, we like how it is implemented and integrated into our organization, we have not found any disadvantage, we love it.
What recommendations would you give to someone considering this product?
It is very easy, even from the first moment we start to use it, it explains very well through its options to handle it and that is nice. We are also happy that it can be compatible with SQL Server and Oracle, I recommend that my colleagues use it with their eyes closed.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
John A.
- Role: Sales Marketing
- Industry: Utilities
- Involvement: End User of Application
Submitted Jul 2021
Solid and Confidential Data Collection Tool
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
SurveyMonkey allows the designing or the building of the survey questions, which ensures the specific information get collected to the respective people/partners. SurveyMonkey also has flexibility of activities, where the user can modify or edit some requirements or questions.Data safety measures are also deployed in the tool.
What is your favorite aspect of this product?
SurveyMonkey focus on accuracy, as it allows uploading of proves like screenshots or images. Also, SurveyMonkey initial process of deployment costs the company too little, and even the training part is not too much required. In any case, documents, online templates, and FAQs are available, and they are informative.
What do you dislike most about this product?
The back up speed or option in SurveyMonkey is not perfect, If a power issue or internet arise, there is a possibility that not all the information will be backed up. The accuracy and the speed of this process should be enhanced.
What recommendations would you give to someone considering this product?
SurveyMonkey is a realistically developed program, with a purpose of data collection, analysis, and development of reports that are informative, appropriate, and relevant. Companies that want to learn their market, the customers they serve, or the competitors should implement SurveyMonkey in their workplace.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Lisa Z.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Initial Implementation
Submitted Jul 2021
Easy-to-use survey platform
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
The whole process of conducting different types of online surveys is automated and it's easy to analyze the collected data through the data analysis and reporting features offered by this software
What is your favorite aspect of this product?
The design themes and the customizable survey links are my favorite aspects of this product
What do you dislike most about this product?
The free plan has limited number of surveys and has no advanced reporting
What recommendations would you give to someone considering this product?
Serves all the research based purposes of conducting surveys. Long and short, simple and complex surveys can be created within minutes.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
