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SurveyMonkey Enterprise Logo Award Winner Product Badge
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SurveyMonkey Enterprise

8.7 /10
Category
SurveyMonkey Enterprise
8.7 /10

What is SurveyMonkey Enterprise?

SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.

Company Details


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Awards & Recognition

SurveyMonkey Enterprise won the following awards in the Survey Software category

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SurveyMonkey Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SurveyMonkey Enterprise.

88 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SurveyMonkey Enterprise?

2% Negative
9% Neutral
89% Positive

Pros

  • Reliable
  • Efficient Service
  • Enables Productivity
  • Saves Time

Feature Ratings

Average 85

Templates & Question Library

87

Questionnaire Design/Survey Builder

87

Customizable Branding

85

Multi-Media Support

85

Mobile Support

85

Multi-Channel Distribution

85

Role and User Management

84

Data Analysis and Visualization

84

Branching and Logic

83

3rd-Party Integrations

82

Collaboration

82

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Usability and Intuitiveness

86

Quality of Features

85

Vendor Support

85

Breadth of Features

84

Ease of Data Integration

83

Business Value Created

83

Availability and Quality of Training

83

Ease of IT Administration

82

Ease of Customization

82

Product Strategy and Rate of Improvement

79

SurveyMonkey Enterprise Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2021

Surveymonkey is the leader in surveys.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lisa A.

  • Role: Operations
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Tailored surveys according to the target audience

Likeliness to Recommend

9 /10

What differentiates SurveyMonkey Enterprise from other similar products?

The wide question bank with inbuilt and customizable quetsions. Surveys can be shared across teams

What is your favorite aspect of this product?

Filter and cross-tabbing. Net promoter score

What do you dislike most about this product?

It is expensive compared to other similar platforms out there.

What recommendations would you give to someone considering this product?

Useful in conducting all types of surveys online from millions of respondents and provides real time results.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ecaterina T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Intuitive platform, and perfect for any company

Likeliness to Recommend

9 /10

What differentiates SurveyMonkey Enterprise from other similar products?

Can customize easily, like adding brand elements. Also can easily customize the question (hide, or show only if)

What is your favorite aspect of this product?

Analytics part. Can help visualize the results

What do you dislike most about this product?

it takes time and has lot of details one must pay attention to

What recommendations would you give to someone considering this product?

Just start using it as it is easy and no formal training is needed.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular SurveyMonkey Enterprise Comparisons

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