What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSurveyMonkey Enterprise Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on SurveyMonkey Enterprise.
88 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Efficient Service
- Enables Productivity
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Templates & Question Library
Questionnaire Design/Survey Builder
Customizable Branding
Multi-Media Support
Mobile Support
Multi-Channel Distribution
Role and User Management
Data Analysis and Visualization
Branching and Logic
3rd-Party Integrations
Collaboration
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Vendor Support
Breadth of Features
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Also Featured in...
SurveyMonkey Enterprise Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2021
Surveymonkey is the leader in surveys.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Lisa A.
- Role: Operations
- Industry: Government
- Involvement: End User of Application
Submitted Jul 2021
Tailored surveys according to the target audience
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
The wide question bank with inbuilt and customizable quetsions. Surveys can be shared across teams
What is your favorite aspect of this product?
Filter and cross-tabbing. Net promoter score
What do you dislike most about this product?
It is expensive compared to other similar platforms out there.
What recommendations would you give to someone considering this product?
Useful in conducting all types of surveys online from millions of respondents and provides real time results.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ecaterina T.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2021
Intuitive platform, and perfect for any company
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Can customize easily, like adding brand elements. Also can easily customize the question (hide, or show only if)
What is your favorite aspect of this product?
Analytics part. Can help visualize the results
What do you dislike most about this product?
it takes time and has lot of details one must pay attention to
What recommendations would you give to someone considering this product?
Just start using it as it is easy and no formal training is needed.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy