What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Efficient Service
- Enables Productivity
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Templates & Question Library
Questionnaire Design/Survey Builder
Customizable Branding
Multi-Media Support
Mobile Support
Multi-Channel Distribution
Role and User Management
Data Analysis and Visualization
Branching and Logic
3rd-Party Integrations
Collaboration
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Vendor Support
Breadth of Features
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
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SurveyMonkey Enterprise Reviews
- Role: Information Technology
- Industry: Biotechnology
- Involvement: IT Leader or Manager
Submitted Jun 2021
the features are great to use
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Anthony F.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
Complete and efficient tool for conducting surveys
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
SurveyMonkey is a versatile information gathering and survey solution fully tailored to business needs. It facilitates the electronic sending of the surveys created and allows an efficient compilation of the information obtained. The analysis of the data collected provides the necessary help to improve our decision-making, to adapt our products to the needs of the client.
What is your favorite aspect of this product?
It is a very attractive survey tool, it is easy to use and has a friendly interface. It has a considerable number of ready-made templates ready to use. It has the useful function of exporting the data in various formats, such as CSV, PDF, PPT, among others. It allows to collect the information and access the results in real time. It adapts easily to our needs and allows us to obtain information with total precision.
What do you dislike most about this product?
Although it is a platform that has been very useful, its customer service should improve response time to requirements. Its user interface can be modernized and more visually appealing.
What recommendations would you give to someone considering this product?
I recommend that you use SurveyMonkey for its wide variety of survey features. In addition, due to its ease of use and the excellent analysis obtained from the information collected from users or customers.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Rami A.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2021
Fantastic Product that is easy to use
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
This solution is the best solution for creating surveys. Surveymonkey makes it so easy for anyone to create a survey and send it to anyone they want.
What is your favorite aspect of this product?
My favorite aspect of this product is that you are able to create a survey in minutes without the need to be a very technical person yourself.
What do you dislike most about this product?
I dont like that suveymonkey are not always updating their templates.
What recommendations would you give to someone considering this product?
I recommend that you try the free version then upgrade if you find it suitable to your needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
