What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Efficient Service
- Enables Productivity
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Templates & Question Library
Questionnaire Design/Survey Builder
Customizable Branding
Multi-Media Support
Mobile Support
Multi-Channel Distribution
Role and User Management
Data Analysis and Visualization
Branching and Logic
3rd-Party Integrations
Collaboration
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Vendor Support
Breadth of Features
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
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SurveyMonkey Enterprise Reviews
Bahaa Y.
- Role: Consultant
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Jun 2021
Survey Monkey is the great
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Suvery Monkey have a very good and supporting team that will help you whenever needed. The overall cost of using Survey Monkey is not considered to be high.
What is your favorite aspect of this product?
Survey Monkey has a features that are very useful and easy to use. The best feature I like is the ability to use your own branding while creating a survey so the clients will see a professional survey.
What do you dislike most about this product?
The dashboard can be better visually speaking but other than that survey monkey is great.
What recommendations would you give to someone considering this product?
I highly recommend using Survey Monkey for any person who is looking for a survey creating tool
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Operations
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Jun 2021
You get what you pay for!
Likeliness to Recommend
Pros
- Effective Service
- Continually Improving Product
- Enables Productivity
- Inspires Innovation
Cons
- Vendor's Interest First
- Less Friendly Negotiation
- Role: Operations
- Industry: Other
- Involvement: Initial Implementation
Submitted May 2021
Easy to set up and use.
Likeliness to Recommend
Pros
- Reliable
- Effective Service
- Saves Time
- Fair