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SurveyMonkey Enterprise Logo Award Winner Product Badge
SurveyMonkey Enterprise Logo Award Winner Product Badge
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SurveyMonkey Enterprise

Composite Score
8.8 /10
CX Score
8.7 /10
Category
SurveyMonkey Enterprise
8.8 /10

What is SurveyMonkey Enterprise?

SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.

Company Details


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Awards & Recognition

SurveyMonkey Enterprise won the following awards in the Survey Software category

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SurveyMonkey Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SurveyMonkey Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SurveyMonkey Enterprise?

2% Negative
9% Neutral
89% Positive

Pros

  • Reliable
  • Efficient Service
  • Enables Productivity
  • Saves Time

Feature Ratings

Average 85

Templates & Question Library

87

Questionnaire Design/Survey Builder

87

Customizable Branding

85

Multi-Media Support

85

Mobile Support

85

Multi-Channel Distribution

84

Role and User Management

84

Data Analysis and Visualization

84

Branching and Logic

84

3rd-Party Integrations

82

Collaboration

82

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

86

Quality of Features

85

Vendor Support

85

Ease of Data Integration

84

Breadth of Features

84

Business Value Created

83

Availability and Quality of Training

83

Ease of IT Administration

82

Ease of Customization

82

Product Strategy and Rate of Improvement

80

SurveyMonkey Enterprise Reviews

Sam S.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Survey Monkey is a Lovely Product !

Likeliness to Recommend

9 /10

What differentiates SurveyMonkey Enterprise from other similar products?

Survey Monkey is the most reputable product among its competitors and its reputation precedes it because they have been the market so long.

What is your favorite aspect of this product?

You can create your own branded survey and analyze the data you receive for a low monthly price.

What do you dislike most about this product?

The free trail doesnt have all the features of the product.

What recommendations would you give to someone considering this product?

I recommend that you give the product a try

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ali A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

It's a great product to create surveys

Likeliness to Recommend

9 /10

What differentiates SurveyMonkey Enterprise from other similar products?

They have a very easy survey builder and their support team is always available to help.

What is your favorite aspect of this product?

My favorite aspect is that SurveyMonkey have a very good support team who know what they doing.

What do you dislike most about this product?

I dont like that SurveyMonkey doesnt have a lot of temples.

What recommendations would you give to someone considering this product?

I recommend to everyone looking at this software to go for it because you will benefit a lot from its features.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sanda H.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Survey Monkey is easy to use

Likeliness to Recommend

9 /10

What differentiates SurveyMonkey Enterprise from other similar products?

Survey Monkey has very responsive and knowledgeable support team that I have never come to contact with such professionalism with any other vendor.

What is your favorite aspect of this product?

Survey Monkey gives new users the option to try the product for free but ofcourse the features are limited for free users.

What do you dislike most about this product?

the free version doesnt allow you to use your own branding nor view reports.

What recommendations would you give to someone considering this product?

I recommend to try to free version the upgrade whenever you need. I upgraded after 1 hour :)

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular SurveyMonkey Enterprise Comparisons

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