What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Efficient Service
- Enables Productivity
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Templates & Question Library
Questionnaire Design/Survey Builder
Customizable Branding
Multi-Media Support
Mobile Support
Multi-Channel Distribution
Role and User Management
Data Analysis and Visualization
Branching and Logic
3rd-Party Integrations
Collaboration
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Vendor Support
Breadth of Features
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
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SurveyMonkey Enterprise Reviews
Sam S.
- Role: Human Resources
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2021
Survey Monkey is a Lovely Product !
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Survey Monkey is the most reputable product among its competitors and its reputation precedes it because they have been the market so long.
What is your favorite aspect of this product?
You can create your own branded survey and analyze the data you receive for a low monthly price.
What do you dislike most about this product?
The free trail doesnt have all the features of the product.
What recommendations would you give to someone considering this product?
I recommend that you give the product a try
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ali A.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2021
It's a great product to create surveys
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
They have a very easy survey builder and their support team is always available to help.
What is your favorite aspect of this product?
My favorite aspect is that SurveyMonkey have a very good support team who know what they doing.
What do you dislike most about this product?
I dont like that SurveyMonkey doesnt have a lot of temples.
What recommendations would you give to someone considering this product?
I recommend to everyone looking at this software to go for it because you will benefit a lot from its features.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Sanda H.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2021
Survey Monkey is easy to use
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Survey Monkey has very responsive and knowledgeable support team that I have never come to contact with such professionalism with any other vendor.
What is your favorite aspect of this product?
Survey Monkey gives new users the option to try the product for free but ofcourse the features are limited for free users.
What do you dislike most about this product?
the free version doesnt allow you to use your own branding nor view reports.
What recommendations would you give to someone considering this product?
I recommend to try to free version the upgrade whenever you need. I upgraded after 1 hour :)
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing