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SurveyMonkey Enterprise Logo Award Winner Product Badge
SurveyMonkey Enterprise Logo Award Winner Product Badge
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SurveyMonkey Enterprise

Composite Score
8.8 /10
CX Score
8.7 /10
Category
SurveyMonkey Enterprise
8.8 /10

What is SurveyMonkey Enterprise?

SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.

Company Details


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Awards & Recognition

SurveyMonkey Enterprise won the following awards in the Survey Software category

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SurveyMonkey Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SurveyMonkey Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SurveyMonkey Enterprise?

2% Negative
9% Neutral
89% Positive

Pros

  • Reliable
  • Efficient Service
  • Enables Productivity
  • Saves Time

Feature Ratings

Average 85

Templates & Question Library

87

Questionnaire Design/Survey Builder

87

Customizable Branding

85

Multi-Media Support

85

Mobile Support

85

Multi-Channel Distribution

84

Role and User Management

84

Data Analysis and Visualization

84

Branching and Logic

84

3rd-Party Integrations

82

Collaboration

82

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

86

Quality of Features

85

Vendor Support

85

Ease of Data Integration

84

Breadth of Features

84

Business Value Created

83

Availability and Quality of Training

83

Ease of IT Administration

82

Ease of Customization

82

Product Strategy and Rate of Improvement

80

SurveyMonkey Enterprise Reviews

Elie k.

  • Role: C-Level
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

SurveyMonkey is the BEST Survey Builder

Likeliness to Recommend

9 /10

What differentiates SurveyMonkey Enterprise from other similar products?

The are a lot of products in the market that offer solutions that creates and manages surveys, but SurveyMonkey not only is a survey creator but also can be used as an employee engagement solution. SurveyMonkey becomes a critical part of your organization once you start using it and I consider it to be one of the products that will provide a fast and positive outcome on your ROI as soon as you start using it.

What is your favorite aspect of this product?

The list of things that are great about SurveyMonkey is a very long list, but having tons of features that helps you create unique surveys is on top of this list. That's not the only thing I like about SurveyMonkey, I also find that the customizable Branding is also something that is hard to find in other products that have the same cost. SurveyMonkey also has a very straight to the point and informative data analyzing process where you can filter the data you get from the survey's according to what you are looking for.

What do you dislike most about this product?

What can you dislike about a cost efficient product that delivers everything promised? SurveyMonkey, releases new features and templates in slow motion but once they are released, they are flawless...

What recommendations would you give to someone considering this product?

I suggest that you give it a try and then thank me afterwards.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Haradhan D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2021

Survey monkey is one of the easy to use system

Likeliness to Recommend

10 /10

What differentiates SurveyMonkey Enterprise from other similar products?

It's comes with pre made beautiful templates which things we can jsut edit you can say castomized very esily. 0 technical knowlage required for setup SurveyMonkey from. We can use survey monkey from for multiple usages like collect feedback,Collect adress for deliverd products,and lots of thing we do using this from system. It's diffrentiates jsut it's comes with beautiful user interface means SurveyMonkey from offer us multiple template base on our requirment.

What is your favorite aspect of this product?

The unique design survey page and user friendly interface is so good and also powerful. Also you can easily make any survey from sractch base on your requirment which thing best. we can select question type which thing is helpful when make surveys.

What do you dislike most about this product?

Some small issues face when use SurveyMonkey from but when contact with their support team provide us all those problems solutions that's why i cannot dislike any thing about SurveyMonkey from.Also their team are very helpful.

What recommendations would you give to someone considering this product?

I i will always recommended surveymonkey from. If you new guy and want to design beautiful look like survey for any user you can go with it because SurveyMonkey from is comes with reasonable pricing.And it's really easy to use then others.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tan t.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Great for making Surveys

Likeliness to Recommend

9 /10

What differentiates SurveyMonkey Enterprise from other similar products?

SurveyMonkey have the best aftersales team ever, one time we raised a ticket and the other minute got a call from the representative who helped out throughout our issue.

What is your favorite aspect of this product?

SurveyMonkey has a lot of useful features, but for me I feel that the best is how it keeps track of all the surveys where you can access your data anywhere and anytime using any device.

What do you dislike most about this product?

I like everything about SurveyMonkey but the only thing that might need adding is the templates, they have enough but more is better

What recommendations would you give to someone considering this product?

Go for it! SurveyMonkey is the best Survey managing solution in the market and you can ask them for a trail at first.

Pros

  • Inspires Innovation
  • Saves Time
  • Reliable
  • Efficient Service

Cons

  • Vendor Friendly Policies

Most Popular SurveyMonkey Enterprise Comparisons

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