What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Efficient Service
- Enables Productivity
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Templates & Question Library
Questionnaire Design/Survey Builder
Customizable Branding
Multi-Media Support
Mobile Support
Multi-Channel Distribution
Role and User Management
Data Analysis and Visualization
Branching and Logic
3rd-Party Integrations
Collaboration
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of Data Integration
Breadth of Features
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
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SurveyMonkey Enterprise Reviews
Sandra C.
- Role: Consultant
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2021
great product
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
easy to use
What is your favorite aspect of this product?
easy to use
What do you dislike most about this product?
nothing to dislike
What recommendations would you give to someone considering this product?
reliable surveys that can help your work
Pros
- Reliable
- Efficient Service
- Effective Service
- Caring
Elias D.
- Role: Consultant
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Mar 2021
Easy to use recommended
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Very simple software
What is your favorite aspect of this product?
To much template questions to use
What do you dislike most about this product?
Some features are not available in free account
What recommendations would you give to someone considering this product?
Use it recommended
Pros
- Continually Improving Product
- Saves Time
- Altruistic
- Transparent
Jimmy G.
- Role: Sales Marketing
- Industry: Media
- Involvement: Vendor Management and Renewal
Submitted Mar 2021
Best Marketing Tool
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
This product has one of the best support team who has excellent knowledge of the solution and are able to provide you with real answers to you questions unlike others who will tell you that they will get back to you and never will.
What is your favorite aspect of this product?
The best thing about this product is the tons of features that you get once you subscribe. The survey builder does all your job for you where you can design any survey in minutes on any device without having to be an IT expert and honestly without any training at all.
What do you dislike most about this product?
Nothing, this product has it all when it comes to building surveys and managing the data you get.
What recommendations would you give to someone considering this product?
Its one of the most known products available so the name "SurveyMonkey" speaks itself about the product, and i HIGHLY recommend that you start using it.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Unique Features