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SurveyMonkey Enterprise Logo Award Winner Product Badge
SurveyMonkey Enterprise Logo Award Winner Product Badge
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SurveyMonkey Enterprise

Composite Score
8.8 /10
CX Score
8.7 /10
Category
SurveyMonkey Enterprise
8.8 /10

What is SurveyMonkey Enterprise?

SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.

Company Details


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Awards & Recognition

SurveyMonkey Enterprise won the following awards in the Survey Software category

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SurveyMonkey Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SurveyMonkey Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SurveyMonkey Enterprise?

2% Negative
9% Neutral
89% Positive

Pros

  • Reliable
  • Efficient Service
  • Enables Productivity
  • Saves Time

Feature Ratings

Average 85

Templates & Question Library

87

Questionnaire Design/Survey Builder

87

Customizable Branding

85

Multi-Media Support

85

Mobile Support

85

Multi-Channel Distribution

84

Role and User Management

84

Data Analysis and Visualization

84

Branching and Logic

84

3rd-Party Integrations

82

Collaboration

82

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

86

Quality of Features

85

Vendor Support

85

Ease of Data Integration

84

Breadth of Features

84

Business Value Created

83

Availability and Quality of Training

83

Ease of IT Administration

82

Ease of Customization

82

Product Strategy and Rate of Improvement

80

SurveyMonkey Enterprise Reviews

Sandra C.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

great product

Likeliness to Recommend

9 /10

What differentiates SurveyMonkey Enterprise from other similar products?

easy to use

What is your favorite aspect of this product?

easy to use

What do you dislike most about this product?

nothing to dislike

What recommendations would you give to someone considering this product?

reliable surveys that can help your work

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Caring

Elias D.

  • Role: Consultant
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

Easy to use recommended

Likeliness to Recommend

10 /10

What differentiates SurveyMonkey Enterprise from other similar products?

Very simple software

What is your favorite aspect of this product?

To much template questions to use

What do you dislike most about this product?

Some features are not available in free account

What recommendations would you give to someone considering this product?

Use it recommended

Pros

  • Continually Improving Product
  • Saves Time
  • Altruistic
  • Transparent

Jimmy G.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Mar 2021

Best Marketing Tool

Likeliness to Recommend

9 /10

What differentiates SurveyMonkey Enterprise from other similar products?

This product has one of the best support team who has excellent knowledge of the solution and are able to provide you with real answers to you questions unlike others who will tell you that they will get back to you and never will.

What is your favorite aspect of this product?

The best thing about this product is the tons of features that you get once you subscribe. The survey builder does all your job for you where you can design any survey in minutes on any device without having to be an IT expert and honestly without any training at all.

What do you dislike most about this product?

Nothing, this product has it all when it comes to building surveys and managing the data you get.

What recommendations would you give to someone considering this product?

Its one of the most known products available so the name "SurveyMonkey" speaks itself about the product, and i HIGHLY recommend that you start using it.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

Most Popular SurveyMonkey Enterprise Comparisons

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