What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSurveyMonkey Enterprise Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on SurveyMonkey Enterprise.
88 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Efficient Service
- Enables Productivity
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Templates & Question Library
Questionnaire Design/Survey Builder
Customizable Branding
Multi-Media Support
Mobile Support
Multi-Channel Distribution
Role and User Management
Data Analysis and Visualization
Branching and Logic
3rd-Party Integrations
Collaboration
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Vendor Support
Breadth of Features
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Also Featured in...
SurveyMonkey Enterprise Reviews
Rabih H.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Mar 2021
Simple Solution thats full of features
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
SurveryMonkey is a bit similar to other solutions that are used to create surverys but they stand out more because they have been in the market for a longer time thus having a more stable and innovative solution
What is your favorite aspect of this product?
Creating survey's with SurveyMonkey is very easy and its full of features that helps you create a survey in under few minutes. SurveyMonkey's survey builder is very simple and gives you lots of customization options including built in templates covering all your needs. It is also possible to create survey without using a template also which I really like. When building a survey SurveyMonkey has option to use company logo to make the survey more company focused. I also like that it is very easy for a company like us to analyze the survey responses. SurveyMonkey has very good survey analytical tools.
What do you dislike most about this product?
SurveyMonkey has limited number of features in the account types, using the Basic account, you will only have limited amount of question numbers and types. As well you cant use other features such as analytics and other similiar features in the free version.
What recommendations would you give to someone considering this product?
I recommend that you can try the free account and test it yo see if it will provide you what you are looking for before you upgrade to the paid version.
Pros
- Trustworthy
- Helps Innovate
- Reliable
- Performance Enhancing
Cons
- Vendor's Interest First
- Less Transparent
Talib J.
- Role: Consultant
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Mar 2021
This is a fun, easy to use and intuitive tool.
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
It’s very easy to use, it’s intuitive and also it’s very user friendly and makes the experience more fun
What is your favorite aspect of this product?
I love the way that the data is collected and then reported. Again it makes the experience more fun and interesting
What do you dislike most about this product?
I have had some bad mobile experiences actually which has effected my experience.
What recommendations would you give to someone considering this product?
It’s a great way to save time, get more employee engagement and understand more about your business whilst improving productivity and gaining more insight on important company wide issues.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
Tony Y.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2021
Every company should be using SurveyMonkey
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
SurveryMonkey stands out between all similar products because of all the features it has.
What is your favorite aspect of this product?
My favorite aspect of SurveyMonkey is that it allows the user to customize the survey according to your own needs. You can use built-in templates or create your own unique survey along with your own branding. SurveyMonkey also works on all platforms and you can delegate the work easily.
What do you dislike most about this product?
SurveyMonkey has everything you need so I have nothing to say that i dislike about it except maybe the name which seems at first like a game for kids but infact its a solution that most high profile organizations use.
What recommendations would you give to someone considering this product?
If someone is considering SurveyMonkey, i recommend that you start using it as soon as possible.
Pros
- Reliable
- Efficient Service
- Inspires Innovation
- Saves Time
Cons
- Slower Product Innovation
